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Posts Tagged ‘Bright House’

Funai Electric Also Signs Cable MOU

I posted this morning about LG Electronics signing the cable MOU on tru2way. Well, it looks like Funai Electric has also signed it. You may not be familiar with the Funai name, but Funai markets their products under the Philips, Magnavox, Sylvania, and Emerson brand names and also provides ’store brand’ units such as Insignia for Best Buy and Pye for Circuit City.

Picked up from TWICE.

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LG Electronics Signs tru2way Accord With Cable MSOs

Originally announced as an agreement between Sony and the cable industry, and then signed by additional CE vendors, the tru2way MOU has now been signed by LG Electronics. They’re planning to release tru2way-enabled HDTVs starting in 2009.

Press release below:
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CableLabs Approves Motorola And Cisco Tuning Adapters

The Motorola MTR700 and the Cisco STA1520, which we knew were slated for Wave 60 certification testing at the end of June, have both passed, as reported by Multichannel News. With both major vendors’ Tuning Adapters certified, cable MSOs should be able to soon begin offering them to customers soon to support Switched Digital Video (SDV). This is a little bit behind schedule, the Tuning Resolver (as the Tuning Adapter was then known) was expected in 2Q08. But even coming in a few months late it has been an impressively quick development cycle for the cable industry. It is known that Motorola started working on their unit last July, and they were revealed to the public last August. So it has been just about a year from the start of work to certification, which is really not a lot of time to develop, test, and certify a new product.

As recently revealed, the new 9.4 TiVo update includes Tuning Adapter support, so TiVo users will be ready for the TAs as soon as the cable MSOs make them available. As Bright House, Cox, Time Warner, and others all implementing SDV, the TAs will be increasingly important. Pricing for customers is not yet known, except for Cox which announced plans to provide the TAs to their customers free of charge.

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Tru2way Cable-CE MOU Details Revealed

Reader Glenn pointed out in a comment that the details of the Memorandum Of Understanding (MOU) first signed by Sony, and then additional CE vendors, have been revealed in an FCC filing. Both Multichannel News and Light Reading’s Cable Digital News have taken a look at the MOU, and now it is my turn. So, let’s look through the MOU for any interesting tidbits.

The MOU refers to the ‘Founders’ repeatedly - these are the cable MSOs: Comcast Cable, Time Warner Cable, Cox Communications, Bright House Networks, Charter Communications, and Cablevision. New two-way devices are referred to as Interactive Digital Cable Products (IDCP), in contrast to the one-way Unidirectional Digital Cable Products (UDCP). Under the terms of the MOU, the Founders agree to support tru2way on all of their digital cable networks by July 1, 2009 - except for Charter which has until July 1, 2010 to complete their roll-out. The MOU also codifies that the tru2way specifications will be the sole means for IDCPs to access interactive cable services.

While consumer electronics adopters must adhere to the tru2way specifications and license, innovative features that are not specified but that are consistent with the specs and license ‘are allowed and encouraged’. That seems to leave room for innovation, but it remains to be seen how narrowly ‘consistent’ is evaluated. To help ensure solid support for tru2way the cable MSOs have to eat their own dog food, as it were. After July 1, 2009 (again, July 1, 2010 for Charter) the Founders agree that at least 20% of their STBs will support tru2way. That holds until they’ve deployed at least ten million tru2way-enabled STBs. This is to ensure a sufficient install base that the Founders will have a vested interest in ensuring solid support.

Since tru2way is largely a firmware specification, and specifications can evolve, the Founders agree to support any given version of the tru2way Middleware used by an Adopter’s product for five years from the date of that version’s first certification. So, in effect, that should guarantee a minimum product life of five years. Of course, it could easily be longer as Adopter’s products could receive firmware updates, and the Founders could support a Middleware version for longer than five years. Clearly it would be up to the Adopter, the CE vendor, to provide updates to newer tru2way Middleware versions, which is only fair. And to help ensure that is possible, there is an equal access provision in the MOU. Any given tru2way Middleware revision will be available to Adopters at the same time it is available to Founders. So the MSO’s won’t have any unfair advantage in being able to bring newer features to market first.

As for guide data, which was long a bone of contention over OCAP, any Founder’s digital cable system which carriers a CBS broadcast signal (which is pretty much all of them) which contains the Gemstar-TV Guide EPG data and where that Founder has an agreement covering the Gemstar data, must not block or remove said data from the CBS signal. In English? Well, Gemstar-TV Guide has an agreement with CBS to carry their EPG data. This data is used by a number of TVs, VCRs, DVRs, DVD Recorders, etc, to provide a simple on-screen EPG. The data is carried in the VBI, the vertical blanking interval, and are not part of the video itself. This has been an issue in the past as some cable MSOs have stripped out this data from the broadcast when processing the network feed for redistribution, hence making it inaccessible to CE devices that rely on it for their EPG.

So this agreement means that the Founder agree to not block or strip the data, when it is carried by the local CBS affiliate and they can legally do so, of course. This provides CE vendors with a data source for a ‘native’ EPG, as opposed to relying on the tru2way MSO-provided EPG, or a out-of-band EPG downloaded separately, as in a TiVo. The broadcast EPG does generally lack the full level of detail found in a downloaded EPG, or even the MSOs EPG, but it has the advantage of being readily available in the received signal and gives the CE vendor the ability to process and use the data as they wish, unlike the tru2way guide which comes as-is.

While the agreement seems to treat tru2way as the primary means of navigation, Adopters are free to overlay their own ‘native’ navigation with four prerequisites: 1. It must be initiated by the user each time (such as through a remote action), 2. it must be only for navigation (no ads, etc), 3. It must be transitory (sounds like once the action is complete it should return to tru2way-mode), and 4. it must appear the same on all channels. So no special ABC navigation screen that isn’t used on NBC, etc.

There is a ’sunset’, or exit clause for the MOU. Starting July 1, 2009, if fewer than 500,000 new retail IDCPs are connected to the Founders’ networks within any given 24 month period then the Founders are no longer bound by the MOU. Basically, if the Adopters, the CE vendors, don’t hold up their end of the bargin and produce enough IDCP devices, then the cable MSOs are no longer bound to spend their money supporting tru2way on their networks and they’re free to stop, try something else, etc. Considering the number of TVs, DVRs, etc, sold at retail in this country each year, this shouldn’t be a problem - if and only if the CE vendors step up and start tru2way-enabling a sufficient number of device models. So the ball is in their court.

Licensing for the IDCPs will be under the existing CableLabs licenses, with some amendments. Certification of devices will be through CableLabs IDCP testing. Once a vendor has had five mutually agreed upon devices certified by CableLabs, then they are eligible to self-certify future devices. This is one of the compromises in the agreement. CE vendors didn’t want the expense and hassle of going through CableLabs for each new product, while the cable industry didn’t want the potential havoc caused by bad devices being connected to their networks. So now once a vendor has proven their competence level through CableLabs certification, they can be free of that requirement.

Under the MOU CableLabs will establish a Founders Advisory Board (FAB) which will apparently serve as a kind of arbitration group when changes to the tru2way hardware specification are proposed. As the board is currently specified there are nine votes - one for each of the Founders, and one for the CE Adopters as a block, one for the IT Adopters as a block, and one for the content providers as a block. That means that, should they vote in unison, the cable MSOs would always carry a majority. And you’d actually need two MSOs to break ranks and vote with the other blocks to swing the majority. But the vote is also only advisory and non-binding, so I’m not sure what it is in aid of other than as an opinion poll for the parties involved. And, of course, the FCC still has final say in the end.

CableLabs also agrees to approve or disapprove any new digital output system or content protection system within 180 days of the proposal being submitted by an Adopter, on a ‘reasonable and nondiscriminatory basis’. This will probably come into play with technologies akin to TiVo’s TiVoGuard, which protects TiVoToGo transfers. As CE vendors look to innovate and develop whole home distribution systems, etc, there may be new technologies developed to satisfy the rights holders that their content is being protected. And if CableLabs disapproves the technology, or simply fails to act within 180 days, then the Adopter can appeal to the FCC which is expected to handle the appeal in a 90-day process. Remember that a while back the NFL and MPAA tried to block TiVoGuard and TivoToGo, but the FCC approved it.

But there’s another way to get a new technology approved. If four members of the MPAA agree that the new system provides adequate content protection, then that technology will be automatically approved by CableLabs.

If tru2way is sunset and CableLabs defines a successor to CableCARD or tru2way (such as DCAS) then Adopters who are party to the MOU may participate in the development of the successor.

The definitions have some interesting tidbits. Under the MOU, ‘Digital Cable System’ only covers systems with one or more QAM channels, operating with a capacity of 750MHz or higher and with a minimum of 5,000 basic cable subscribers.

Not a lot of information, really, but it is clearly a compromise with some give and take by both the cable MSOs and the consumer electronics vendors, which is what we needed to un-roadblock two-way cable development. It is interesting that Charter gets an extra year to complete their tru2way roll-out, compared to the other five Founder MSOs. I guess Charter must be further behind in their progress than the others. Of course, I just happen to currently reside in Charter territory. Note though that the dates are for completion of deployment, some areas already have tru2way support and many more will before the year is out.

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More CE Vendors Sign Tru2Way Accord

After Sony and six major cable MSOs recently came to an agreement on tru2way, other consumer electronics companies were invited to sign the same agreement. And now it seems others have, the signatories now include ADB, Digeo, Intel, Panasonic, Samsung, and Sony. As more vendors sign on to the agreement we’ll start seeing more options in two-way cable devices.

Their press release:
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Sony And Six Largest Cable MSOs Reach Agreement On Two-Way Cable

Well, this could be the end of the push for DCR+. Sony had been the big name still pushing for DCR+, as opposed to OCAP/tru2way. Well, it seems that’s no longer the case. Sony has come to an agreement with the six largest cable MSOs in the US, Comcast, Time Warner Cable, Cox, Charter, Cablevision and Bright House Networks, which collectively server 82% of US cable subscribers, over 105 million US homes. The national two-way cable agreement will see Sony supporting tru2way under streamlined licensing agreements. Other consumer electronics companies have been invited to join the agreement as well.

So it looks like OCAP/tru2way will end up the industry standard, and the DCR+ push is likely to fade away now. The full terms of the Memorandum of Understanding that covers the agreement have not yet been released, giving other potential signatories time to review it. I’ll keep an eye out for those terms once they’ve been released.

I’m just glad to see an apparent end to the stalemate. If the CE industry in general embraces tru2way then it opens the floodgates for more advanced cable products for consumers, which is a good thing.

The press release announcing the agreement is below.
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Bright House Giveth, And Bright House Taketh Away - And Giveth Back

Back in February Bright House cable decided to pull HD channels from their CableCARD customers. This, understandably, created a backlash of complaints from users, as there wasn’t a good reason for the loss of the channels. Bright House did it to ‘prepare’ for deployment of SDV, but that isn’t happening until late in the year. By that time the Tuning Resolver should be available for TiVo users.

This time it looks like the complaints paid off, not only is Bright House restoring the HD channels they took away, but they’re also giving CableCARD customers access to the new HD channels added on February 1st, as well as the digital SD History and Biography channels. Bright House has started emailing those who complained:

Dear [Customer],

Thank you for getting in touch with us regarding our cable programming services. This letter is to advise you that Bright House Networks will activate for your cable service the following channels on an interim basis at no additional charge:

TBS HD Discovery HD
History HD Animal Planet HD
Food HD National Geographic HD
HGTV HD History International (SD)
Biography (SD)

When interactive Switched Digital Video (SDV), or other interactive advanced delivery technologies are deployed, Bright House Networks may need to reclaim these and other channels to create those platforms We expect the first of these new technologies, interactive Switched Digital Video to be available in our service area later this year. You will be notified thirty days in advance of this change.

If you have TiVo equipment, Bright House Networks fully supports the cable industry and TiVo initiative to design an external adapter to support Interactive Switched Digital Video. This external adapter will enable TiVo digital video recorders that use CableCards to access digital cable channels without using a set top box. Based on our understanding, the external adapter will be designed to attach to TiVo Series 3 HD DVRs. Once the external adapter is designed and made available, customers with this equipment will be able to directly access digital channels offered by Bright House Networks.

Thank you for being a Bright House Networks customer; we appreciate your business.

Sincerely,

Sherrie Wrenchey
Customer Care Quality Manager
Bright House Networks Central Florida

I give Bright House credit for listening to their customers and reversing their decision to benefit their CableCARD customers until they really need the bandwidth and need to deploy SDV, by which time the Tuning Resolver should offer a more permanent solution for users.

Picked up from EngadgetHD.

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Bright House Giveth, And Bright House Taketh Away - From TiVo Owners

There’s an article in today’s Orlando Sentinel about Bright House cable yanking four HD channels (HGTV HD, TBS HD, The History Channel HD, and Food Network HD) away from CableCARD users who have had them since last October. It seems that Bright House never meant to give CableCARD users access to those channels, as they have plans to implement SDV and those channels will be part of the SDV selection. They just added five more HD channels, which are also destined for SDV, and as part of that update they also pulled the four channels which had been erroneously available to CableCARD customers since October. Of course, most consumers using CableCARD these days are doing so from a TiVo, and the article focuses on TiVo users, though this would impact anyone using a 3rd party CableCARD device. (But not a Bright House STB using CableCARD.)

Bright House is offering free rental of an HD cable DVR to affected users, though the article makes it sound like you need to turn in the CableCARDs to get the STB. Personally I’d want BOTH - I’d keep using the TiVo for all the linear channels, and only use their STB for the “SDV” channels. This is supposedly a temporary solution until the Tuning Resolver is available in 2Q08 to give TiVo (and other UDCP devices) access to SDV channels.

Now, I put SDV in quotes for a reason. I think Bright House is being disingenuous, if the article is correct. Based in the article it sounds like Bright House is preparing to deploy SDV and plans to move these channels to SDV, but they are not SDV currently! In other words, there is no reason all nine of these channels (the four that were taken away and the five new channels) could not be available to CableCARD users today. In fact, it seems they must have the bandwidth to support them without SDV, as they are right now, so if Bright House really wanted to do the right thing they could keep these nine channels as linear content until they deploy the Tuning Resolver. Once the Tuning Resolver is available, then they can migrate the channels to SDV and require users to get a Tuning Resolver to keep receiving them. At the very least they could do this with the four channels they accidentally made available, instead of taking them away.

So kudos to Bright House for making their HD DVR available for free until the Tuning Resolver is available, that’s actually pretty good customer service right there. But shame on them for yanking the channels in the first place and not making them available to CableCARD users in the interim before they enable SDV. Heck, put them on a special tier so people have to acknowledge that they will be migrating at some point if the concern is complaints about having the channels go unavailable to those who can’t/won’t use a Tuning Resolver at that time. Though, since they just cut off the four channels anyway, it doesn’t seem like that’s really a concern they have.

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