One of the features that remains absent from the standalone CableCARD TiVo units has been support for cable provider VOD/PPV services. These services are only available on the Comcast and Cox provided TiVo DVRs. Now TiVo is teaming with SeaChange, the leading providers of cable VOD head-end systems, to integrate cable VOD services into the CableCARD TiVo units. The language of the press release makes it sound like this may be aimed at providing an offering directly to cable MSOs, so that they can offer the TiVo units to customers in lieu of a standard cable DVR. Especially small cable MSOs who aren’t deploying tru2way, and therefore would be unable to use the software TiVo solution being deployed by Comcast and Cox.

“By teaming with SeaChange we are enabling cable operators without OCAP/tru2way deployment plans to increase the breadth and depth of their offering by quickly deploying TiVo set-top boxes that seamlessly integrate VOD in a single, intuitive TiVo interface,” said Tom Rogers, TiVo’s president and chief executive officer. “This solution also enables participating MSOs to take their on-demand offering to a whole new level by highlighting VOD titles within TiVo universal search results. And the beauty of this is that it can be achieved faster and at a lower cost than most solutions that have been available to cable operators to date.”

However, comments made by Tom Rogers at the Deutsche Bank Securities Media and Telecommunications Conference it sounds like this may be included in the retail products as well. Though I’d presume that it would only work with cable MSOs that are using a SeaChange VOD head-end. He also indicated that this would be a relatively short term development, though that’s relative in relation to other major development efforts.

The release explicitly mentions the TiVo HD, and doesn’t mention the original TiVo Series3, but that could just be marketing. The TiVo HD is the current product, and what everyone is focused on - and certainly what any cable MSO would be provided at this time. If it this feature is added to the retail products, and I hope it will, it could show up on the S3. I’m presuming that this implementation will use the Tuning Adapter, currently used for SDV support, to handle the upstream communication required for VOD/PPV as well.

No matter how it is implemented, this is a good thing. Once a working implementation exists, it tends to get a foot in the door, and hopefully more cable MSOs will sign on to support VOD on TiVo. After all, it is revenue for them.

I posted this morning about LG Electronics signing the cable MOU on tru2way. Well, it looks like Funai Electric has also signed it. You may not be familiar with the Funai name, but Funai markets their products under the Philips, Magnavox, Sylvania, and Emerson brand names and also provides ’store brand’ units such as Insignia for Best Buy and Pye for Circuit City.

Picked up from TWICE.

Originally announced as an agreement between Sony and the cable industry, and then signed by additional CE vendors, the tru2way MOU has now been signed by LG Electronics. They’re planning to release tru2way-enabled HDTVs starting in 2009.

Press release below:
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I got a kick out of this post in MediaPost’s TV Board blog. A friend of the post’s author called Comcast about their digital phone service and got a pitch for a DVR. I loved the summary of the conversation:

“I don’t need your DVR, I already have a TiVo,” she said.

“Our DVR is the same as TiVo but it comes free with our service,” the sales rep adamantly replied.

“Oh, really, well I have a lifetime membership with TiVo. Can you log on from any computer and schedule something to record?” she retorted.

“No.”

“Can the DVR you offer be networked to my computer?”

“No.”

“Can I transfer shows between TVs?”

“No.”

“Can you store whatever you record on the DVR to your computer?”

“No.”

“Can you convert anything that you have recorded to play on your iPod video?”

“No.”

“Can you burn anything you have recorded on your DVR onto a DVD?”

“No.”

“Then I would have to say your DVR is nothing like a TiVo. All yours does is record.”

”I guess you’re right, it’s not the same.”

And that’s not even the half of it when it comes to TiVo’s features. Right on! All TiVos are DVRs, but not all DVRs are TiVos!

Reader Glenn pointed out in a comment that the details of the Memorandum Of Understanding (MOU) first signed by Sony, and then additional CE vendors, have been revealed in an FCC filing. Both Multichannel News and Light Reading’s Cable Digital News have taken a look at the MOU, and now it is my turn. So, let’s look through the MOU for any interesting tidbits.

The MOU refers to the ‘Founders’ repeatedly - these are the cable MSOs: Comcast Cable, Time Warner Cable, Cox Communications, Bright House Networks, Charter Communications, and Cablevision. New two-way devices are referred to as Interactive Digital Cable Products (IDCP), in contrast to the one-way Unidirectional Digital Cable Products (UDCP). Under the terms of the MOU, the Founders agree to support tru2way on all of their digital cable networks by July 1, 2009 - except for Charter which has until July 1, 2010 to complete their roll-out. The MOU also codifies that the tru2way specifications will be the sole means for IDCPs to access interactive cable services.

While consumer electronics adopters must adhere to the tru2way specifications and license, innovative features that are not specified but that are consistent with the specs and license ‘are allowed and encouraged’. That seems to leave room for innovation, but it remains to be seen how narrowly ‘consistent’ is evaluated. To help ensure solid support for tru2way the cable MSOs have to eat their own dog food, as it were. After July 1, 2009 (again, July 1, 2010 for Charter) the Founders agree that at least 20% of their STBs will support tru2way. That holds until they’ve deployed at least ten million tru2way-enabled STBs. This is to ensure a sufficient install base that the Founders will have a vested interest in ensuring solid support.

Since tru2way is largely a firmware specification, and specifications can evolve, the Founders agree to support any given version of the tru2way Middleware used by an Adopter’s product for five years from the date of that version’s first certification. So, in effect, that should guarantee a minimum product life of five years. Of course, it could easily be longer as Adopter’s products could receive firmware updates, and the Founders could support a Middleware version for longer than five years. Clearly it would be up to the Adopter, the CE vendor, to provide updates to newer tru2way Middleware versions, which is only fair. And to help ensure that is possible, there is an equal access provision in the MOU. Any given tru2way Middleware revision will be available to Adopters at the same time it is available to Founders. So the MSO’s won’t have any unfair advantage in being able to bring newer features to market first.

As for guide data, which was long a bone of contention over OCAP, any Founder’s digital cable system which carriers a CBS broadcast signal (which is pretty much all of them) which contains the Gemstar-TV Guide EPG data and where that Founder has an agreement covering the Gemstar data, must not block or remove said data from the CBS signal. In English? Well, Gemstar-TV Guide has an agreement with CBS to carry their EPG data. This data is used by a number of TVs, VCRs, DVRs, DVD Recorders, etc, to provide a simple on-screen EPG. The data is carried in the VBI, the vertical blanking interval, and are not part of the video itself. This has been an issue in the past as some cable MSOs have stripped out this data from the broadcast when processing the network feed for redistribution, hence making it inaccessible to CE devices that rely on it for their EPG.

So this agreement means that the Founder agree to not block or strip the data, when it is carried by the local CBS affiliate and they can legally do so, of course. This provides CE vendors with a data source for a ‘native’ EPG, as opposed to relying on the tru2way MSO-provided EPG, or a out-of-band EPG downloaded separately, as in a TiVo. The broadcast EPG does generally lack the full level of detail found in a downloaded EPG, or even the MSOs EPG, but it has the advantage of being readily available in the received signal and gives the CE vendor the ability to process and use the data as they wish, unlike the tru2way guide which comes as-is.

While the agreement seems to treat tru2way as the primary means of navigation, Adopters are free to overlay their own ‘native’ navigation with four prerequisites: 1. It must be initiated by the user each time (such as through a remote action), 2. it must be only for navigation (no ads, etc), 3. It must be transitory (sounds like once the action is complete it should return to tru2way-mode), and 4. it must appear the same on all channels. So no special ABC navigation screen that isn’t used on NBC, etc.

There is a ’sunset’, or exit clause for the MOU. Starting July 1, 2009, if fewer than 500,000 new retail IDCPs are connected to the Founders’ networks within any given 24 month period then the Founders are no longer bound by the MOU. Basically, if the Adopters, the CE vendors, don’t hold up their end of the bargin and produce enough IDCP devices, then the cable MSOs are no longer bound to spend their money supporting tru2way on their networks and they’re free to stop, try something else, etc. Considering the number of TVs, DVRs, etc, sold at retail in this country each year, this shouldn’t be a problem - if and only if the CE vendors step up and start tru2way-enabling a sufficient number of device models. So the ball is in their court.

Licensing for the IDCPs will be under the existing CableLabs licenses, with some amendments. Certification of devices will be through CableLabs IDCP testing. Once a vendor has had five mutually agreed upon devices certified by CableLabs, then they are eligible to self-certify future devices. This is one of the compromises in the agreement. CE vendors didn’t want the expense and hassle of going through CableLabs for each new product, while the cable industry didn’t want the potential havoc caused by bad devices being connected to their networks. So now once a vendor has proven their competence level through CableLabs certification, they can be free of that requirement.

Under the MOU CableLabs will establish a Founders Advisory Board (FAB) which will apparently serve as a kind of arbitration group when changes to the tru2way hardware specification are proposed. As the board is currently specified there are nine votes - one for each of the Founders, and one for the CE Adopters as a block, one for the IT Adopters as a block, and one for the content providers as a block. That means that, should they vote in unison, the cable MSOs would always carry a majority. And you’d actually need two MSOs to break ranks and vote with the other blocks to swing the majority. But the vote is also only advisory and non-binding, so I’m not sure what it is in aid of other than as an opinion poll for the parties involved. And, of course, the FCC still has final say in the end.

CableLabs also agrees to approve or disapprove any new digital output system or content protection system within 180 days of the proposal being submitted by an Adopter, on a ‘reasonable and nondiscriminatory basis’. This will probably come into play with technologies akin to TiVo’s TiVoGuard, which protects TiVoToGo transfers. As CE vendors look to innovate and develop whole home distribution systems, etc, there may be new technologies developed to satisfy the rights holders that their content is being protected. And if CableLabs disapproves the technology, or simply fails to act within 180 days, then the Adopter can appeal to the FCC which is expected to handle the appeal in a 90-day process. Remember that a while back the NFL and MPAA tried to block TiVoGuard and TivoToGo, but the FCC approved it.

But there’s another way to get a new technology approved. If four members of the MPAA agree that the new system provides adequate content protection, then that technology will be automatically approved by CableLabs.

If tru2way is sunset and CableLabs defines a successor to CableCARD or tru2way (such as DCAS) then Adopters who are party to the MOU may participate in the development of the successor.

The definitions have some interesting tidbits. Under the MOU, ‘Digital Cable System’ only covers systems with one or more QAM channels, operating with a capacity of 750MHz or higher and with a minimum of 5,000 basic cable subscribers.

Not a lot of information, really, but it is clearly a compromise with some give and take by both the cable MSOs and the consumer electronics vendors, which is what we needed to un-roadblock two-way cable development. It is interesting that Charter gets an extra year to complete their tru2way roll-out, compared to the other five Founder MSOs. I guess Charter must be further behind in their progress than the others. Of course, I just happen to currently reside in Charter territory. Note though that the dates are for completion of deployment, some areas already have tru2way support and many more will before the year is out.

NCTA President & CEO Kyle McSlarrow addressed the National Press Club today, with a presentation entitled “Cable’s Broadband Platform: Innovation for the Consumer.” The full text of his remarks is available as a PDF. He touched on broadband, and the higher speed (DOCSIS 3.0) services they’re calling ‘wideband’, etc, but really focused on tru2way

After Sony and six major cable MSOs recently came to an agreement on tru2way, other consumer electronics companies were invited to sign the same agreement. And now it seems others have, the signatories now include ADB, Digeo, Intel, Panasonic, Samsung, and Sony. As more vendors sign on to the agreement we’ll start seeing more options in two-way cable devices.

Their press release:
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Well, this could be the end of the push for DCR+. Sony had been the big name still pushing for DCR+, as opposed to OCAP/tru2way. Well, it seems that’s no longer the case. Sony has come to an agreement with the six largest cable MSOs in the US, Comcast, Time Warner Cable, Cox, Charter, Cablevision and Bright House Networks, which collectively server 82% of US cable subscribers, over 105 million US homes. The national two-way cable agreement will see Sony supporting tru2way under streamlined licensing agreements. Other consumer electronics companies have been invited to join the agreement as well.

So it looks like OCAP/tru2way will end up the industry standard, and the DCR+ push is likely to fade away now. The full terms of the Memorandum of Understanding that covers the agreement have not yet been released, giving other potential signatories time to review it. I’ll keep an eye out for those terms once they’ve been released.

I’m just glad to see an apparent end to the stalemate. If the CE industry in general embraces tru2way then it opens the floodgates for more advanced cable products for consumers, which is a good thing.

The press release announcing the agreement is below.
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I figured I should follow up on my post from Saturday, filling in the rest of the story. To recap I’d lost three HD channels on my cable - 734 AETVHD, 735 HISTORYHD, and 742 MOJOHD. I think I failed to mention last time that I’d also been experiencing some pixelation on some of my SD digital channels as well, for the past couple of weeks. It wasn’t as big of an issue since it was mostly on channels I never watch. The only one that got me was IFC, since I record Speed Grapher and Witchblade on Friday nights. But even then it seemed to only pixelate on one tuner of my S3, the other tuner worked OK and the cable box on the bedroom S2 would work OK as well. So I wasn’t sure if it was the cable or the TiVo, and I hadn’t had time to really look into it.

Since this is long, I’ll cut it.
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So, shortly after 22:00 Friday night I checked my TiVo Series3 and attempted to watch my in-progress recording of Shockwave off HistoryHD. But it was null - so going to LiveTV I get the ‘Searching for signal’ error. Checking other channels I see that 734 AETVHD, 735 HISTORYHD, and 742 MOJOHD are all giving that error - on both tuners. So I tried a reboot - the standard IT fix. No joy. Then I tried to call 1-800-GET-CHARTER - which is, appropriately, 1-800-GET-CHAR, really. I got a fast busy - repeated attempts got either a standard busy or a fast busy. That started at 22:32, and I’ve made repeated attempts, even just tried again at 23:53 - same result. So either their customer service center is offline, or they’re being hammered and all the lines are in use. Either way, not a good sign.

OK, so I turned to the web site. I normally avoid the online support because it is so much easier to explain to someone over the phone what is going on and I find it generally takes me much less time to cut to the chase and get a result on the phone. But since the phone wasn’t an option, I decided to try the online chat.

I’ll but this behind a cut since it gets long.
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