Back in October Comcast started rolling out Tuning Adapters, and Time Warner was offering pre-orders, but it looks like it is spreading.

Yesterday Hank, a reader from Spencer, MA, contacted me to let me know that he’d received a notice in the mail from Charter that they will be switching to SDV on February 2, 2008 and that, as a TiVo user, he could claim a free Tuning Adapter on or after January 5th. Spencer is very close to my home in Worcester, MA, where I also have Charter. I haven’t received the notice yet, but it may well be waiting for me when I return from CES next week. I’m kind of hoping it is, I’d like to get some hands-on experience with the Tuning Adapter to see if it works as well as promised.

And today TVBarn.com is reporting that Time Warner has begun deploying Tuning Adapters in Austin, TX.

It is about time, but it is nice to see this finally getting into the hands of TiVo users to allow them to tune SDV content.

I’ve been pretty busy, so I didn’t have time to cover this when the news broke last week via Multichannel News, but the FCC has fined Time Warner Cable and Cox Communications over their implementation of SDV. Well, more specifically, because their implementation of Switched Digital Video denied users of CableCARD access to content. The FCC’s rule requires providers to make all video programming available to third-party consumer electronics devices, like TiVo, which use CableCARD. As SDV has not been compatible with CableCARD, until the recent initial deployment of the Tuning Adapter, the FCC found that moving channels to SDV was a willful violation of the rules.

As a result Time Warner Cable Oceanic of Oahu and Kauai, HI and Cox in Fairfax County, VA were fined $40,000 and $20,000, respectively. I don’t think this is really going to change anything in the big picture. Cable MSOs aren’t going to back away from SDV, they’re not going to stop deploying it, let alone roll back existing deployments. Perhaps it may spur a quicker pace to Tuning Adapter deployments, but as those deployments, or plans for deployment, are already underway I suspect there won’t be any real world impact.

So the end result is maybe a little karmic payback for MSOs who rushed out SDV without consideration for the FCCs rules or their CableCARD users, and perhaps next time around they’ll give it more consideration. But even that would depend on the FCC levying fines in more territories, in my opinion. The current fines are just too small to have any real impact on the MSOs, the FCC needs to slap the MSOs for all the territories in which they deployed SDV before making Tuning Adapters available.

It does make me wonder, since Tuning Adapters don’t work with all CableCARD UDCP devices (either because they lack a USB port or the firmware to support a TA), is simply offering the TA enough to be compliant with the requirement to provide video to CableCARD devices? Personally I think the effort is there and it should be, it is up to CableCARD device makers to support the TA. Yes, it does mean some early adopters are out of luck, but with CableCARD in use in a very small number of 3rd party devices overall, and many of them capable of supporting a TA (like TiVo), it isn’t going to be a large number of users who are affected.

So, in the end, I don’t think these fines will really change anything, certainly not for end users today.

Reader David commented on a previous post that Time Warner Cable of San Antonio, TX has a link to order a free Tuning Adapter to enable SDV on TiVo Series3, TiVo HD, or TiVo HD XL units. The order form states: “The expected availability date is later this year.” That leaves two and a half months, though I personally suspect it will be sooner rather than later, especially as Comcast is already deploying Tuning Adapters.

Is anyone else seeing Time Warner offer Tuning Adapter pre-orders in their area?

Last Friday TiVoCommunity member jtmal0723 received a letter from Comcast informing him that they’d begin offering the Tuning Adapter for Switched Digital Video channels this Monday, October 6th. And he ran right out and picked one up yesterday. In his area it is the Cisco STA1520 (datasheet). His TiVo recognized it immediately.

The irony is that it seems Comcast is deploying Tuning Adapters in areas where they haven’t started using SDV yet, but will be using it soon. I know, an MSO preparing for a switch before it happens? Shocking! Meanwhile users of Time Warner and other systems that have been using SDV for a long time are still waiting for the TA to be available.

Picked up via EngadgetHD.

In a filing yesterday with the FCC on the current status on CableCARD deployments the NCTA revealed that there have been a total of over 374,000 CableCARDs deployed for use in Unidirectional Digital Cable Products (UDCPs), such as the TiVo HD, by the ten largest cable MSOs, which cover roughly 90% of US cable subscribers. That may sound like a lot, but in their last filing 90 days ago in June, they reported over 372,000 CableCARDs for the same ten MSOs and 90% subscriber base. That implies that only 2,000 CableCARDs have been deployed to UDCPs in the past three months by the top 10 cable MSOs – combined. That’s nothing. It would also make me wonder a bit about the sales of the TiVo HD, since I’d expect nearly all of those to have at least one M-Card CableCARD.

That is, of course, if the numbers are true – and they may not be. See the table below and especially the first footnote¹. Comcast’s numbers for September are estimated to be 10-15% lower than actual due to an internal error. We could be looking at an increase of more than 34,000 users instead of only 2,000!

While 34,000 would certainly be better than 2,000, it still isn’t really setting the world on fire. Maybe the M-Card is a ray of hope in those numbers – if customers who previously used two S-Cards are trading them in for a single M-Card on devices like the TiVo HD, it would result in a lower cumulative number. Still, I don’t expect that’s a huge number either.

This is not to say that the total number of CableCARDs in use is that small, not at all. Since the FCC’s ‘integration ban’ went into effect on July 1, 2007, forcing cable MSOs to begin using CableCARDs in their own STBs, those same ten MSOs have deployed over 7,800,000 CableCARDs in their STBs. So in less than fifteen months they’ve deployed more than twenty times the number of CableCARDs as have been issued for 3rd party UDCPs in the four years they’ve been available.

The integration ban was supposed to force cable MSOs to ‘eat their own dog food’ and thereby improve support for CableCARDs. The idea was that this would help foster the overall CableCARD market. Better support from MSOs would lead to more products, which would mean more 3rd party UDCPs in the field. For the most part, this hasn’t happened.

Why not? Well, I think I can sum it up in one brand name: tru2way. Starting late last year, and getting an official launch at CES in January, OCAP became tru2way and marked a push to get consumer electronics companies on board. Then starting with Samsung in May, followed by a larger push by Sony later that month, CE vendors started jumping on the tru2way bandwagon.

What does this have to do with slow CableCARD adoption? Well, these same CE vendors have held off on releasing UDCPs while they work on tru2way-enabled devices. Why invest in developing and marketing a unidirectional product when you’re going to obsolete it with a two-way product in a year? The first tru2way products are starting to trickle out, and there will probably be a bunch of them on display at CES in January. So I think the push for tru2way was a major contributor to lax CableCARD pick up. Vendors just haven’t been releasing CableCARD-enabled products so there aren’t many options for consumers, which naturally means not many cards are being deployed. Really the only major CableCARD product out there right now is TiVo. CableCARD TVs are thin on the ground. CableCARD-enabled Media Center PCs have had anemic sales. And Digeo outright canceled their Moxi CableCARD HD DVR.

CableCARD was slow out of the gate, and by the time MSOs had the infrastructure worked out vendors were already looking toward round two with tru2way and they just decided to sit round one with UDCPs out entirely. The deployment of SDV and the need to develop a Tuning Adapter, and to support it, was very likely a factor in that as well. I don’t expect to see any real pick-up in CableCARD utilization until a sufficient number of tru2way devices are available to consumers, and then I do expect to see a real uptick.

The filing also has information from several MSOs on their CableCARD pricing and install practices. To compare June to September:

¹Comcast states that their September number may by low by 10-15% due to internal reporting errors.

The count for this reporting period of CableCARDs installed in one way retail devices in active customer homes is estimated to be 10-15% lower than the actual number due to internal Comcast reporting errors that are the result of an internal Division reorganization during the reporting period. The next quarterly report will more accurately reflect the actual count.

Since Comcast has such a large installed base this could be the reason for the seemingly small total uptick. The other four combined yield an increase of 3,429. Comcast’s apparent drop of 1,383 drags it down. But if they’re short just 10% they would actually have an increase of 20,334 users. And 15% would mean an increase of 31,192! So we’d be looking at a total increase of 23,763 to 34,621 – rather more than around 2,000. And that’s just from these five MSOs.

²Comcast allows self-installs in at least some areas – 68% used truck rolls, 32% were self-installs.

³First card is free, fee for additional cards.

⁴$10.43 if install is included with other services, $25.14 if purpose visit.

⁵0.2% of Time Warner installs are self-install, which is negligible.

⁶The average is $2.26, but they report most divisions are $1.75 – which must mean the remaining divisions are rather higher to bring the average up.

According to this post at The Green Button by Charlie Nilsson, Program Manager for Microsoft eHome Division, Microsoft is working on support for the Tuning Adapter in Windows Media Center to allow MCPC users to handle Switched Digital Video. The Tuning Adapters were approved by CableLabs in July and TiVo has already deployed support. Since the TAs are USB devices, it might seem like PCs would be amongst the first platforms to support them. However, it sounds like it may be a while yet:

Microsoft recognizes the impact of this technology on our customers and partners. We are working to enable support for the CableLabs SDV Tuning Adaptor for Windows Media Center Digital Cable Tuners, ensuring that Windows Media Center users will be able to access switched content.

While we have no further details at this time, we will keep you updated as more information becomes available.

While it is good news that MCPC users will be getting SDV support, I’m sure the users with cable systems using SDV would like to see it sooner rather than later.

The Motorola MTR700 and the Cisco STA1520, which we knew were slated for Wave 60 certification testing at the end of June, have both passed, as reported by Multichannel News. With both major vendors’ Tuning Adapters certified, cable MSOs should be able to soon begin offering them to customers soon to support Switched Digital Video (SDV). This is a little bit behind schedule, the Tuning Resolver (as the Tuning Adapter was then known) was expected in 2Q08. But even coming in a few months late it has been an impressively quick development cycle for the cable industry. It is known that Motorola started working on their unit last July, and they were revealed to the public last August. So it has been just about a year from the start of work to certification, which is really not a lot of time to develop, test, and certify a new product.

As recently revealed, the new 9.4 TiVo update includes Tuning Adapter support, so TiVo users will be ready for the TAs as soon as the cable MSOs make them available. As Bright House, Cox, Time Warner, and others all implementing SDV, the TAs will be increasingly important. Pricing for customers is not yet known, except for Cox which announced plans to provide the TAs to their customers free of charge.

When I reported on the release of the 9.4 software for the TiVo Series3 & TiVo HD on Tuesday, I speculated on whether the update also included the promised YouTube support. Well, that question has been answered – it is in there, and Dave Zatz got a look at it and to keep things circular, he posted a video of it to YouTube. Since this was only announced on March 12, 2008 it is nice to see it coming out so soon.

9.4 enables native H.264 decoding on the S3 & HD, required for YouTube support. What is not known is if there decoding support has been extended to other areas as well, such as video podcasts. If so, it could eliminate transcoding on a PC via TiVo Web Video, at least for video podcasts in H.264 – which is many, if not most, of them. I’m hoping the H.264 support does apply to other video sources, it would make life much easier. TiVo Web Video is OK, but not ideal.

Speaking of, allow me a small digression…

I realize I never did pull together a review of TiVo Desktop 2.6 as I’d said I would. I’ve been pretty busy and it got away from me. And, honestly, I’ve had so many problems with it that each time I think about writing it up I just get upset again. I recently had TiVo Web Video forget all of the podcasts I’d subscribed to, twice in two days! I noticed it wasn’t transferring anything after a couple of days, and when I checked the config file it was back to default – all the subscriptions gone. So I restored them and it started transferring again, so I went to bed. The next day it had stopped, and the file was wiped out, again! I wiped everything and started from scratch and it has been working for over a week now. And this isn’t the first time this happened, early on it lost all the subscriptions too. Of course, since TiVo Web Video, unlike TiVoCast, doesn’t just start with the most recent recording and move forward, but insists on downloading and transcoding back episodes as well (default is 5), it would re-download and re-transfer everything. It literally takes a few days for my PC to suck down all the backlog (I subscribe to a number of podcasts) and transfer it. So when this happens it is a major pain in the posterior.

And it doesn’t clean up after itself, I found over ten gigabytes of abandoned downloaded recordings sitting the the Downloads directory. Recordings it should’ve deleted after transferring to the TiVo. It just slowly uses up the drive. The leaking seems to vary – right now there are two files from back on 7/8 totally about 50MB. But all it takes is a few long-form HD podcasts to be missed and it adds up fast. Those are just a couple of the problems with it. Don’t get me wrong, having it is better than not having it at all, but it is far from a stable solution, let alone ideal. But I digress, I really should make myself write up all the issues and such.

Back to the topic at hand..,

So anyway, I would really love to see TiVo allow the S3/HD to download H.264 podcasts directly, bypassing the PC. Heck, as an interim even if they downloaded to the PC but skipped transcoding and just transferred to the TiVo as-is it would speed things up a great deal. Transcoding really slows things down.

Dave got a look at what is apparently a pre-release version of the software, so the final release could vary, but probably won’t. YouTube is added as another option under the TiVo Central -> Find Programs & Downloads -> Download TV, Movies, & Web Video menu item. It looks like the screen has been retitled from ‘Video Downloads’ to ‘Broadband Video’, which may be a reflection of the fact that TiVo is now streaming video and not just downloading it. The ‘Movies & TiVo from Amazon Unbox’ link has been changed to ‘Amazon Unbox TV & Movies’, which I think sounds better. And just below that, slotting in above ‘Brows Other Videos’ is a new link entitled, simply, ‘YouTube’.

The only sub-option at this time is ‘Watch YouTube Videos’, and once you select that you get into the YouTube HME application interface proper. The color scheme reminds me of the current Music Choice application. Within the application you can select Featured Videos, Most Recent, Search, Top Favorites, Most Viewed, or Top Rated. Each selection then has sub-selections. The interface looks pretty good, and you can even rate the videos 1-5 stars, just as you can online.

From Dave’s video I don’t see a way to link this application with your YouTube account, which would be nice. I’d like to be able to pull up the subscriptions I have on YouTube from my TiVo. And to have ratings from one location be reflected in the other. Being able to subscribe or favorite a video on the TiVo and having it show up online would be nice. But this is the first release, and from what I can see it looks good. This could always be a future enhancement.

UPDATE: Shortly after I posted this I was looking over some other blogs and over at Gizmodo I saw that TiVo will indeed be adding the ability to login to your YouTube account, in an update due eight weeks out.

Dave also tacked a quick look at the Tuning Adapter and Network Remote Control screens at the end of the video. He says we can expect the official press release later today, and the application may start showing up on TiVos with 9.4 as early as today (Thursday) as well. TiVo has a new page on their site as well: http://www.tivo.com/youtube

Now that TiVo has support for H.264 and streaming video, I’m hopeful we’ll see more features using them. Aside from the aforementioned video podcast support, TiVo could support Amazon’s upcoming video streaming service, HD video downloads (most HD downloads use H.264), perhaps even streaming video between TiVo units, or from a PC to a TiVo.

I’m still waiting to receive 9.4 myself, can’t wait to play with this.

(And no Dave, you’re not the only one still waiting for Tekzilla. )

TiVo has long had the practice of trickling new updates out to a small number of users before officially deploying the update. It is a kind of feeler, one last check to make sure there are not major issues that were missed in testing, and to make sure the deployment systems are ready to go. And it looks like they’ve started to do that with the 9.4 update for the Series3 and TiVo HD, as users at TiVoCommunity have started to notice. You can tell it is a pre-release from the version number: 9.4.L6.01-2-648. That ‘L6′ indicates it is revision L, build 6 of the development effort. Final release versions drop that bit.

This looks like a great update, and it brings a number of features to the TiVo – some of which have been requested for years. According to LoREvanescence at TiVoCommunity, the updates notice is as follows:

Subject: You have a new service update!
From: The TiVo Team
Date: Tue 7/15

Congrats! You’ve just received the Summer 2008 TiVo Service Update for TiVo HD and Series 3 DVRs, including these new enhancements to your TiVo Experience:

*Play or Delete a Folder
Play or delete an entire folder of programs with a single button press (including kids shows, music videos ext). Highlight a folder and press PLAY to play all the shows in sequence. Pres CLEAR to delete the entire folder.

*Browse the Guide Any Time
Press the GUIDE button to display the program guide over what you’re watching: live TV, a previously recorded program, or even a video download.

*Jump Forward in the Guide
When the Guide is on-screen, press the ADVANCE to jump 24 hours ahead. Press INSTANT REPLAY to go back 24 hours.

*Find a Station in the Guide
Now you can search for a station “call sign” within the Guide, e.g. KQED, WPIX, MSNBC. When viewing the program guide, press ENTER to bring up Guide Options, then SELECT Find by call sign.

*Toggle Closed Captioning On and Off
The Closed Captioning icon in the Channel Banner now toggles closed captioning on and off.

*Review Thumb Ratings
To display a list of all programs that you have rated, select Find Programs, then TiVo Suggestions. Press ENTER to bring up the Review Thumbs screen

Enjoy!

-The TiVo Team

Playing or deleting an entire folder has been requested since the first day folders were introduced – probably before that during the beta for that matter. Being able to view the guide without jumping to Live TV is something that has probably been requested since the earliest days of TiVo. I know people have been asking for it since I first starting using TiVo in 2002. Being able to jump forward and back in the guide is something we just heard about as coming for the Comcast TiVo software, and in that post I said I hoped TiVo would add that to the standalone boxes too – and here it is.

Being able to find channels by call sign is interesting too, I’d never thought of that, but it sounds neat. Controlling Closed Captions from the channel banner, without having to go down in menus, has been requested since the S3 first shipped. So it is nice to see it added.

Reviewing the Thumb Ratings reminds me of the old hidden feature, Teach TiVo. Most of you probably don’t remember it, since it was a hidden feature and pretty much went away with the release of 3.2. But in the early days of TiVo there used to be backdoor features that could be enabled by entering the right phrase on the right screen. These were generally incomplete features that TiVo was working on developing but were not yet ready for release. So they’d still be in the code, just disabled by default. If you knew the right codes you could enable these features, at your own risk of course, and play with them. After 3.2 you could still access some of them for a while by hacking the software, but eventually most of them seem to have been completely removed, or well hidden. IIRC, Teach TiVo went away completely with 4.0.

So what was Teach TiVo? Well, early on TiVo wasn’t really sure how people would use TiVo. One of the concepts they had, to help with Suggestions, was to provide an interface in which users could edit their thumb ratings for not just programs, but actors, directors, etc. Basically it exposed the underlying thumb rating data system – when you rate a program you’re also influencing the ratings for any associated actors, directories, etc. Teach TiVo gave power users a way to fine tune their ratings. Say you hated a program, but happened to like one actor in it. You could rate the show down, but go in an adjust the actor’s rating up. Or vice-versa. But it did make for a bit of a complex interface and since it didn’t fit with TiVo’s philosophy of keeping the UI simple it was never completed and released.

So, anyway, this new ability to see your program thumb ratings and edit them sounds like a new, simplified approach to at least a subset of what Teach TiVo provided.

But that’s not all, exploring the menus has revealed some additional features. First and foremost, support for the Switched Digital Video (SDV) Tuning Adapter is here! Both Motorola and Cisco/Scientific Atlanta has their TAs scheduled for certification testing by CableLabs at the end of June. So if they passed testing we could see cable MSOs making them available soon, and it looks like TiVo users will be ready with 9.4.

And remember when the network remote control functionality was discovered in May? Since it is always on and has no security at all, at the time I said TiVo should really do something to protect that before someone writes malware designed to probe networks for a TiVo and send random commands to it. Well, it looks like TiVo has taken a step in that direction with 9.4 There is now a menu item for Network Remote Control and it is disabled by default:

“The network remote control feature allows your TiVo Digital Media Recorder to be integrated with home automation and entertainment control devices on your network. These device include touch panel remotes and other devices that are configured to work with TiVo’s network based remote control protocol. This setting will be enabled by your home entertainment or home automation installer.”

That’s certainly safer for the majority of users who will never use this feature, and the power users who will can easily enable it. It sounds like it is just an on/off toggle currently. I’d still like to see TiVo make it on/off/secure, with the secure option forcing some kind of authentication. But just being able to turn it off is a big step in the right direction and I’m glad TiVo did it. I just wish they’d officially publish the network remote protocol.

There is also a report that the Live TV buffer has been extended from 30 minutes to one hour. Looks like this was a false alarm, unfortunately.

Note that 9.4 is only for S3 & HD users, but I suspect there will be a 9.4.1 for S2 units to follow. We saw that with the last updates, with 9.3 for the S3 & HD, and then 9.3.1 for the S2. Since the TiVo HD is the current flagship and the focus for TiVo it isn’t surprising they’re now getting the updates first. Staggering the S3/HD and the S2 helps avoid overloading the engineering and beta teams by trying to do it all at once.

No word if this release includes updates under the covers to support H.264 decoding to handle the forthcoming YouTube support, or if that will be delivered in yet another update. I’d say it is a toss up. TiVo has certainly done that before, slipping features in an update deactivated and only enabling them later when the new feature launches.

The priority page hasn’t been updated yet for 9.4, but it probably will be soon.

Thanks to Dave Zatz of Zatz Not Funny for the heads up.

The TV Barn blog has posted a letter Time Warner Cable sent out to customers in Kansas City, MO. It announces that they intend to begin migrating “lesser-viewed channels” to SDV beginning August 20, 2008. They’ve done a fairly decent job providing information and being non-alarmist, it looks like they’ve cribbed from a recent letter sent out by Cox. The TWC letter reads, in part:

The current generation of CableCARD-compatible devices sold at retail are only capable of accessing our one-way services. They were not designed to be compatible with SDV, which is a two-way service. As a result, once the channels listed above are migrated to SDV, they no longer will be available to UDCPs. However, Time Warner Cable has worked with the rest of the cable industry and TiVo Inc. to develop an external device called a Tuning Adapter that will allow certain UDCPs, including TiVo Series 3 and TiVo HD digital video recorders, to access channels delivered using SDV.

We expect to be able to offer Tuning Adapters to customers with compatible UDCPs later this year. At that time we will provide you with additional information on availability and device compatibility. It is currently contemplated that the Tuning Adapter will be provided at no additional charge. Until the Tuning Adapter becomes available, however, a Time Warner Cable digital cable set-top box will be required to view channels migrated to SDV – even if you own a Tuning Adapter-compatible UDCP. In addition, certain non-TiVo UDCP models may not work with the Tuning Adapter.

Since The Tuning Adapter is expected to be available starting in July, perhaps they’ll have them available before the August 20th SDV migration. Though one has to wonder, with the Tuning Adapter planned to be available soon, why not just wait to perform the SDV migration until they have them available? Why risk inconveniencing and possibly alienating customers? Corporations move in mysterious ways.

Expect to see more and more of these letters over he coming months as more cable MSOs turn to SDV to add capacity for the growing volume of HD content, as well as additional channels.