Well, this could be the end of the push for DCR+. Sony had been the big name still pushing for DCR+, as opposed to OCAP/tru2way. Well, it seems that’s no longer the case. Sony has come to an agreement with the six largest cable MSOs in the US, Comcast, Time Warner Cable, Cox, Charter, Cablevision and Bright House Networks, which collectively server 82% of US cable subscribers, over 105 million US homes. The national two-way cable agreement will see Sony supporting tru2way under streamlined licensing agreements. Other consumer electronics companies have been invited to join the agreement as well.

So it looks like OCAP/tru2way will end up the industry standard, and the DCR+ push is likely to fade away now. The full terms of the Memorandum of Understanding that covers the agreement have not yet been released, giving other potential signatories time to review it. I’ll keep an eye out for those terms once they’ve been released.

I’m just glad to see an apparent end to the stalemate. If the CE industry in general embraces tru2way then it opens the floodgates for more advanced cable products for consumers, which is a good thing.

The press release announcing the agreement is below.
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Well, we knew Digeo would be showing off their Moxi box for cable MSOs at The Cable Show. Back in January when I spoke with Digeo’s then-COO Greg Gudorf, he said that their Moxi HD DVR for cable would ship in 1Q08, clearly that didn’t happen. Now, according to a press release issued today, Charter will be the first cable MSO to deploy the Moxi Cable HD DVR 3012 – in 3Q08. It isn’t surprising that Charter is the first customer as they were one of the MSOs to deploy the first generation Moxi units, and Digeo is backed by Paul Allen, who also controls Charter. A little corporate nepotism. I just hope Digeo does better than FlipStart, which seems to be comatose.

Ben Drawbaugh from EngadgetHD was at The Cable Show and he got a picture of the unit on display. Is it just me, or does it look like a slightly shorter (no optical drive so I guess they didn’t need the room) version of the now defunct Moxi Multi-Room HD DMR? Only in black instead of white. I have to admit, while I thought the Mutli-Room HD DMR was hideous, this one is only bland. The change in color helps.

According to the press release:

The announcement marks the first order and deployment of Digeo’s second generation offering which incorporates a dual HD-tuner digital video recorder (DVR). The Moxi 3012 also includes the Emmy(R) award-winning Moxi Menu user interface, along with the following advanced features:

* Full DVR functionality
* CableCARD(R) multi-stream 2-way support
* Remote web scheduling capable
* External storage options up to 1TB
* Extensive data mining through the Moxi portal for real-time customer usage insights

So it is a dual-tuner CableCARD DVR. Sounds like it relies on M-Card, which fits with what was known about their canceled consumer products. They don’t disclose the internal storage capacity, but given the ‘3012′ naming scheme, I’d guess at 120GB. ‘Remote web scheduling capable’ is interesting, but the question is will Charter enable it? They don’t say if the external storage is USB or eSATA, and I can’t tell from Ben’s photo. The data mining is both intriguing and worrying. Is it anonymized? Just how much data do they track? How personal is it? Some people dislike even TiVo’s anonymized, aggregated data collection. And this is ‘extensive’ and ‘real-time’.

While they mention 2-way CableCARD support, they don’t specifically mention what is supported – SDV? VOD? PPV? I’d venture a guess that SDV is supported, since the Tuning Resolver Adapter is close to finalized. They could build that capability into the box. Since this isn’t a consumer device and the software can, and probably will, be customized for each MSO, I think it is reasonable to expect they’ll be supporting VOD & PPV. But without an OCAP platform I don’t know about advanced cable services in general.

And, according to the press release, Digeo is continuing to work on an OCAP/tru2way version of their Moxi platform.

I have Charter, though they never offered Moxi in my neck of the woods. If they do start offering this Moxi 3012 in my area I’ll get one, at least for a while, to see how it fares.

EDIT: I received the following via the contact form after originally posting this:

On your press release of the 3012 I have a few answers to your speculation

1) Remote scheduling will be enabled, current Digeo Moxi 9012 users already enjoy this feature. Scheduling is done by logging into the charter.net portal with your charter.net email address and going to the TV section. First time users will have to associate the box with their email there.

Unfortunately at this time it requires that the customer have our High Speed Data product in addition to the DVR and that both services be on the same account.

2) Expansion
This is already an option on the older 9012 and 9022 boxes as well. Currently the older boxes only supported USB expansion. I would assume that the 3012 is the same (unless it has eSATA ports)

3) 3012 model name.
Unless Digeo’s changed their naming scheme the 12 in 3012 should stand for 1 TV, 2 Tuners.

In the 9000 series there were two models, 9012 and 9022. The 9022 supported two TVs through the usage of a “moxi mate” box

I’m guessing givng the 9022 configuration that the 3012 should have no less than a 160 gig base hard drive (to compete with the Motorola 6416 which offers 160 gigs)

Hope this information is helpfull!

James Doster
Digital Coordinator
Charter Communications

The press release:
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CableLabs has created a new, streamlined approval process for consumer electronics companies that wish to produce tru2way capable devices for interactive cable services. Part of the new agreement allows CE vendors to ’self-certify’ tru2way two-way cable products. Formerly CableLabs required all two-way devices to be submitted for testing and certification by CableLabs itself. Samsung is the first CE vendor to sign the new agreement.

The agreement also allows CE vendors to formally participate in CableLabs processes and includes a license to use the tru2way trademark. The new agreement consolidates and simplifies two separate licenses, the CableCARD Host Licensing Agreement (Chila) and the OpenCable Application Platform Implementer Agreement. Formerly both were required for any CE vendor who wished to implement tru2way in their devices.

Via Multichannel News and Light Reading’s Cable Digital News.

The NCTA held a conference call this afternoon to try to clarify the issues surrounding CableCARD and it included an open Q&A. I like seeing this kind of thing, the NCTA recognized they have had a major PR issue with CableCARD, and with the most recent flare-up in the blogosphere they decided to get in front of the issue. I applaud them for that, I felt the call was a straight-forward presentation of the history of OpenCable and how we got to the point we’re at today, and the Q&A session was free-flowing. Representing the NCTA on the call were Brian Dietz from NCTA’s Communications group, William Check, Senior Vice President of Science & Technology, and Neal Goldberg, Vice President & General Counsel.

I did miss a couple of minutes in the middle of their presentation when my cell phone dropped the call. I quickly switched to Skype for the rest of the call, lesson learned – use Skype for this kind of thing in the future. I don’t think I missed much though, when I got back in they were still covering the history and I’ve been following that since early days. I’ll listen to the recording to make sure I didn’t miss anything important. (Nope.)

One interesting thing, the NCTA repeatedly praised or mentioned TiVo when talking about CE companies that have worked with the cable industry to work out issues with CableCARDs and to develop the Tuning Resolver.

From my point of view there really wasn’t any new ground covered, but then I’ve been following OpenCable, OCAP, tru2way, etc, pretty closely for a long time. So I’d be a little surprised if they did cover something I’d missed. But it was a good overview of the situation and their arguments do make sense. They pointed out that there are only roughly 380,000 consumer electronic devices using CableCARD – that’s TVs, TiVos, PCs, etc. And the cable industry overall has over 65 million video customers in the US. So the total percentage if people using UDCPs who will have issues with SDV is pretty small. And all of those using CableCARD TiVos will be able to use the Tuning Resolver, and likely all of those with a PC using CableCARD. The big question will be those using CableCARD-enabled TVs – many of them do not have USB ports, which means no Tuning Resolver. Those units that do have USB ports will require a firmware update, so it comes down to vendor support.

Gary Merson of HD Guru asked why cable companies don’t remove the analog channels to free bandwidth for digital channels instead of using SDV. This would inconvenience those using analog cable without a STB, for example connecting it directly to an old TV. Well, I think those numbers really help explain it. While Gary made the argument that CableCARD customers are likely to be premium customers paying for higher service tiers, there are a lot fewer of them than there are subscribers using analog cable. Cutting off analog channels would inconvenience many more users than implementing SDV does. On top of that, cable MSOs would have to provide STBs to all of their customers, which would be an enormous expense. And basic cable customers don’t like STBs any more than premium customers do.

Also, under an agreement with Congress and the FCC, it is an all-or-nothing proposition. Cable MSOs are required to continue offering an analog basic tier, unless they eliminate all analog channels. Going 100% digital is an exception to the requirement. But that would be a radical change to many MSOs, and again a great cost.

There are other business reasons not to take that approach. With the digital conversion coming to broadcast TV in February 2009, providing analog service is a business opportunity for cable. Antenna users are faced with adding a converter box or other device (such as a TiVo) with a digital tuner, buying a new TV with a digital tuner, or switching to a new service – analog cable. Analog cable would allow them to connect directly to their existing TV without adding another device.

Gary also asked for some assurance that consumers who invest in new tru2way TVs and devices will not be faced with another upgrade in 3-4 years, as those who invested in UDCP CableCARD devices are facing. I think the NCTA’s response was reasonable. Cable MSOs are deploying tru2way-enabled STBs now, with Time Warner in the lead and Comcast currently in second place. Over the next couple of years this will be an investment in millions of STBs and hundreds of millions of dollars. So the cable MSOs are not going to be eager to make that investment obsolete. But they really can’t state “Tru2way will not be replaced in the next five years” or anything like that. Predicting the future in a technical field is risky business. And despite what some might think, the cable industry isn’t one large conspiracy and each MSO is free to adopt different technology and services, within the regulatory framework.

However, I guarantee that tru2way will be replaced, someday. Probably not in the next 5 years, maybe not even 10, but it will happen. That’s just how technology works. Something bigger, better, faster will come along and the industry will shift. The cable industry tried to bypass CableCARD by going straight to DCAS, but when they lost that fight they were forced to invest hundreds of millions, perhaps billions, in CableCARD infrastructure. That will discourage any immediate push for DCAS, as they’ll want to recoup their investment. But DCAS, or something like it, seems to be the next logical step down the road. And when that happens it is likely there will be some new features that are not accessible to CableCard/tru2way devices. However, as more devices are upgradeable in software and firmware it is hard to say. Perhaps there will be a generic DCAS module that could plug into a CableCARD slot and add DCAS support to those devices. I wouldn’t rule it out, especially as the cable industry would probably like that to keep their CableCARD STBs compatible. But I wouldn’t worry about any of this in the near term.

They did say that the Tuning Resolver is a high priority for the cable industry and that development is still on track for summer availability. As I reported recently, it looks like early July will be the earliest possible availability date.

Ben Drawbaugh of Engadget shared his horror story of having his cable MSO try to talk him out of using CableCARD and the installers not knowing how to handle the install, and I have to second that. While Charter didn’t try to talk me out of using CableCARD, and the installers who have come to my home has been polite and courteous, they clearly didn’t have enough training and experience installing CableCARD. When I had my first install, as a TiVo Series3 reviewer, I could understand it as I was the first person in the territory to have CableCARDs installed in a TiVo and there weren’t even many CableCARD TVs installed. But over a year later the experience wasn’t much different. And when I’ve had trouble and needed support, the support techs are also woefully confused by CableCARD. As of the last time I called the automated system still didn’t have an option for CableCARD in the menus. Fortunately I’m fairly educated on the technology and determined (aka stubborn), and I was able to make a contact in my local office who has been willing to handle my issues without my dealing with the standard support system. The cable MSOs really need to do a better job on the customer service and support front with CableCARD.

I think Ben was a little confused on DCR+. My understanding of the DCR+ CE proposal pretty much agrees with how the NCTA sees it. It would be today’s DCR with the addition of limited two-way support for specific services such as SDV, PPV, and VOD. But it would not be an open platform for expansion and future services as OCAP is. Of course, specs can evolve so other features could be added to DCR+. However, at this point I personally think DCR+ is DOA. Consumer electronics vendors such as Panasonic and TiVo are already breaking ranks and developing OCAP/tru2way support, and virtually the entire cable industry is investing in OCAP/tru2way. DCR+ just doesn’t have the support to make it.

The call was recorded, and if you really want to know about the history and current situation I encourage you to listen to it, especially if you’re a blogger who covers this arena. It will be available after 15:00 EST today through May 25th (I guess they keep them for a month). Call 1-800-475-6701 and enter access code 920821.

A lot of bloggers were on the call, I know HD Guru, Engadget, Zatz Not Funny (which has already posted about the call), Multichannel News, and others were all on there, so keep watching for their posts.

When I spoke with Digeo’s then-COO Greg Gudorf back in January, following their cancellation of nearly all of their previously announced product plans, he told me one of the projects that would be continuing was the Moxi HD DVR for Cable, which was then targeted for release by the end of 1Q08. When the end of Q1 came and went with no further word from Digeo, it looked like that box might’ve met an untimely end as well.

However, it seems it was just delayed a bit. Jeff Baumgartner at Light Reading has a sharp eye and he caught something in a press release from CableLabs about the upcoming Cable Show. (I see something about Sling Media in there too…) One of the products they announced that will be on display is the Digeo Moxi HD DVR 3012. CableLabs says:

Digeo will showcase its latest DVR for cable, the Moxi HD DVR 3012. Digeo will be showing the Emmy Award-winning user interface, dual digital tuning capability, and integrated CableCARD. This new DVR includes a streamlined processor and increased hard drive.

Over at Zatz Not Funny, reader ‘cableric’ left a comment with some industry insider information on the new box, which doesn’t sound all that encouraging really.

Oh, and this is what I spotted about Sling:

EchoStar Technologies LLC will demonstrate SlingModem™, the first DOCSIS® cable modem that fully integrates the place-shifting capabilities pioneered in the original Slingbox™. With the SlingModem, customers can easily watch and control their TV programming on any Internet-connected computing device just as they would in front of the living room television. The SlingModem provides the cable customer with both a broadband connection as well as the place-shifting functionality made famous by the Slingbox.

I’ve covered the SlingModem before, most recently from CES in January.

And they also mention Motorola’s SDV Tuning Resolver, the MTR700, which will be demo’d using a TiVo:

Motorola will demonstrate its MTR700 Tuning Adapter which connects unidirectional UDCPs (including a TiVo device, in specific) to a cable network, accessing multimedia content in the cable network’s switched digital video (SDV) tier. Seamless tuning of the TiVo device across both broadcast and SDV tiers will be shown. Motorola will also demonstrate its Integrated CMTS (I-CMTS) and SURFboard® cable modems, in a DOCSIS 3.0 setting using the traditional Motorola 2:8 DS/US Module and new TX32 high-density Decoupled Downstream Module.

That’s very good news, as it means TiVo must have their software well along, which means a summer release will probably happen as planned.

It sounds like there will be a lot of SDV & tru2way demos at The Cable Show, I wish I was going.

Picked up via Zatz Not Funny.

PC Magazine’s Dan Costa has written an article entitled ‘TiVo Is Not Dead Yet’, in which he expresses his opinion that despite ‘conventional wisdom’ that has seem a lot of people chime in with doom and gloom predictions for TiVo’s future, TiVo actually has a solid chance to succeed. Of course, he says that this is if they were to take his advice, and he lays out four major rules for TiVo.

The first is “Play nice with cable providers“, and he mentions the work with Comcast and Cox, and that TiVo shouldn’t compete with cable companies. But he doesn’t mention the development of the Tru2Way-enabled TiVo which could be offered to both consumers and cable MSOs and support all of the advanced services. So I think TiVo is already doing this quite nicely.

Next is “Be a software vendor” where he tells TiVo to focus on software and forget the hardware. This has come up repeatedly, and TiVo has repeatedly explained why they need the hardware. Controlling the hardware allows them to innovate and offer new features. Note that neither the DirecTiVo nor the Comcast OCAP software support most of the features available on the standalone boxes. TiVo would be a much, much more limited product if they only produced software for other vendors’ hardware. Having the standalone hardware allows TiVo to innovate and to drag the competition, kicking and screaming, forward. It provides competitive pressure.

Third is “Don’t just watch TV“, in which he extols TiVo to go beyond TV with more deals like Rhapsody and YouTube. I don’t think that’s a problem, since he’s basically telling TiVo to do something they’ve repeatedly stated will be a cornerstone of their plans.

And last is “Be social“. This one I think is worth partially quoting, because I have said TiVo should do the same things:

Be social. With nearly four million very engaged subscribers, TiVo has one of the most active social networks around. The company already lets users make recommendations and share videos. TiVo should evolve as a platform for members to talk about programs, create their own content, and share media.

Yes, please! I started suggesting similar things a few years ago. Let friends setup TiVo-based social networks to share recordings. And if that’s too daring to start, how about letting us share Suggestions – let me Suggest that my friend’s TiVo record a specific show. “Hey, check this out.” Setup discussion boards where users can share ratings and discuss shows. Let us upload the Thumb Ratings from our TiVos and match us with others who have similar tastes. There is really so much TiVo could do to foster community involvement that it is overwhelming – but right now they aren’t really doing anything. And that’s really frustrating.

Oh, and in case Dan reads this:

I do have an ulterior motive for writing this column. Right now, using a TiVo box—assuming I can get CableCard to work—means losing about half of my high-definition channels. That isn’t a trade-off I am willing to make. If TiVo could make nice with Cablevision, I could have my high-definition Dwell and watch it, too.

I presume that’s due to Switched Digital Video (SDV). Two words: Tuning Resolver. The solution is already in the works.

In addition to the 9.3 software that has begun to appear on standalone TiVos it looks like the Comcast TiVo OCAP software is also getting an update, according to this post in AVS Forum:

Hello everyone – I want to let you know that the next software release for the Comcast DVR with TiVo Service is now targeted to begin rolling out next week, beginning with the towns surrounding our Derry NH cable system, and will be rolling out to the other systems where Comcast DVR with TiVo service is available over the following few weeks. This is a bit later than the originally-planned March rollout to align with other Comcast programs.

To recap, this software release will include a firmware fix for the reboot loop bug on DCH boxes (aka the “8888″ display bug), enable Dolby Digital output for DCH boxes, correct the Guide HD filter behavior, and include other bug fixes.

Good to see the the cable units continuing to receive updates.

Picked up from Zatz Not Funny.

So far Comcast has only made the TiVo software available in New England and they haven’t revealed where it may appear next, other than to say ‘additional territories’ over the course of the year. So put this in the rumor category, but EngadgetHD heard from a Comcast customer than Portland, Oregon may be the next territory. Two different Comcast installers told the customer that the TiVo software would be coming to the area in the ‘not-too-distant future’. So, firmly in the rumor category, but some territory has to be next.

A couple of months ago at CES Panasonic was one of the vendors showing off Tru2way, nee OCAP, products. At the time I focused on their ‘portable DVR‘, which I still think is a poor idea. But what I didn’t mention at the time were their Tru2Way CableCARD HDTVs, which they said would be out later this year. Well, based on reports in Dealerscope and Home Theater Magazine, it looks like they’ll be true to their word. Panasonic will be introducing Tru2Way to their PX80 720p and PZ80 1080p VIERA plasma line-ups in the second half.

The first generation of CableCARD TVs, which were all unidirectional, didn’t sell well and they’ve faded to just a few models left in the market. The hope is that the new generation of CableCARD sets, with Tru2Way, will succeed where the first generation failed. With Tru2Way the TV will have all of the functionality of a non-DVR cable STB – support for Switched Digital Video (SDV), OnDemand, PayPerView, on-screen program guide, etc. It will completely replace the cable box while providing all of the same functionality, unlike the first generation which only allowed access to linear content – no SDV, VOD, PPV, EPG, etc.

In theory, Tru2Way-enabled TVs could also offer DVR functionality, either with built-in storage or an external add-on. The cable MSO could push down OCAP-based DVR software, like TiVo’s software for Comcast, to provide the DVR functionality. But that would require support in the hardware, including encoding chips to handle the analog channels. (Note that I’m talking in general here, there is no sign of the Panasonic sets having any such features!) This would all be easier with a complete digital system. Once NTSC is phased out (less than year from now), the last obstacle will be the lingering analog cable channels. If a cable MSO went 100% digital, or at least offered digital simulcast of all their channels, it would be possible to provide DVR functionality without any encoding hardware. You’d simply need to save the signal as-received, and then play it back later – and the playback hardware is already in there, of course. (This is how satellite DVRs work today, they’re 100% digital. And there are some cable DVR models like this as well, for areas where the system is already 100% digital.)

ZatzNotFunny also covered this today.

TiVo CEO Tom Rogers today took part in a Q&A session at the Bear Stearns 21st Annual Media Conference, which is available as a webcast. Not a lot was said that we haven’t heard before in past presentations, such as last week’s earnings call. Rogers reiterated that TiVo is confident that the trial court will side with TiVo with respect to the trial awards, and that TiVo is doubtful that Dish Network really has a non-infringing work-around in place today which would dodge the injunction. There was an extensive discussion on advertising and where TiVo fits with their advertising and audience measurement offerings.

On the hardware front Rogers again stressed that TiVo is focusing on the TiVo HD platform, and that the TiVo HD is effectively not subsidized on sales direct from TiVo.com, and only minimally subsidized at retail (basically the retailers cut). That’s a different direction for TiVo, which had in the past heavily subsidized the hardware. This is a major part of TiVo’s effort to become profitable, but reducing their marketing costs. (Subsidies fall under marketing.) He also said that producing their own hardware, as opposed to becoming strictly a software provider to Comcast, etc, helps to drive innovation. TiVo is able to bring features to their own platform much faster than other platforms, including their growing focus on broadband content. During the discussion Rogers mention that they’ll have several announcements in that area in the coming months.

Touching on the Comcast OCAP software, Rogers said “There are some minor bugs related to some speed issues that we’ll work out in the next few months.” We’ve seen reports on those issues from the users who have already received the TiVo software. He also said Comcast plans to roll out the TiVo software in ‘multiple’ markets throughout the US this year.

They spent some time discussing TiVo and DirecTV, but they really danced around the possibility of DirecTV returning to TiVo as their DVR provider. Rogers did seem to hint at the possibility, as he has done in the past, but nothing really concrete was said.

Speaking of TiVo and DirecTV, reader John Garrison pointed me at a new user petition to get DirecTV and Dish Network to open their networks to third party providers like TiVo. Right now it only has 36 signatures, I think it’ll need a few more before anyone pays attention. Personally I don’t think online petitions ever really accomplish anything. It is better for users to email, or better yet snail mail, DirecTV, Dish Network, and the FCC if they want to see things change. And, if you do, keep it polite and civil.