Roxio Looking For Help From TiVo Users
One of the open questions with Roxio Toast 9 is if it solved the outstanding issues with TiVoToGo experienced by users of Toast 8. Well, Roxio responded to Dave Zatz at Zatz Not Funny via a comment:
Roxio PR
We did indeed believe that we had addressed all the sync issues in Toast 9 and were planning to issue an update for Toast 8 customers. Post launch, we have become aware that some problems persist. As a result, we are going through the process of acquiring the problematic files and working to resolve any remaining issues. We fully intend to continue to work through all the issues and update Toast 9 and Toast 8 customers as required. We are asking for Toast 9 customers’ assistance. If a Toast 9 customer has experienced sync issues, we ask that they email TivoFiles@roxio.com, as we would like to acquire and test the problematic file.
Thank you.
So it sounds like Toast 9 has improved things, but not completely resolved them. If you have Toast 9 and are experiencing trouble, you have a chance to help get things fixed.
And it is nice to hear that Roxio intends to issue a fix for Toast 8 users as well, so they won’t be forced to upgrade to Toast 9 just to get the fix.
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