TiVo lowering monthly fee for some users

Posted on Tuesday, June 7, 2005 by MegaZone

Spotted via PVRWire, TiVo is cutting the monthly fee for some users. I’ve seen other reports of this around the web – that people call to cancel their sub and get offered the $6.95/month rate on their primary box, instead of $12.95. This isn’t unheard of, falls under customer retention. I’ve been offered things like this by other companies in the past – you know “Don’t cancel this credit card… how about we give you a lower interest rate?” Same idea. Some people seem to be upset by this, I don’t really see why.

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MegaZone is the Editor of Gizmo Lovers and the chief contributor. He's been online since 1989 and active in several generations of 'social media' - mailing lists, USENet groups, web forums, and since 2003, blogging.    MegaZone has a presence on several social platforms: Google+ / Facebook / Twitter / LinkedIn / LiveJournal / Web.    You can also follow Gizmo Lovers on other sites: Blog / Google+ / Facebook / Twitter.
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