The body of their suggested letter reads:

As a consumer interested in protecting competition, innovation, and legitimate use of cable TV content, I urge you to refuse requests for waivers of 47 CFR 76.1204(a)(1) by NCTA, Charter, Verizon, and all other cable providers. The FCC’s integration ban, which in effect requires cable companies to integrate CableCARDs into their own set-top boxes, remains good policy today.

Now ten years after the Telecommunications Act of 1996, cable companies have dragged their feet long enough on competitive alternatives to proprietary set-top boxes, thus hampering innovation and harming consumers. The integration ban will also help market competition prevent further restrictions on cable subscribers’ ability to make legitimate use of recorded content.

By adopting content protection limits (encoding rules) in docket no. 97-80, the Commission recognized the importance of allowing consumers to make certain uses of TV content, regardless of a particular cable provider’s or copyright holder’s wishes. With competition spurred on by the integration ban, consumers would have the freedom to choose the least restrictive cable-compatible device available. The CableCARD standard already prescribes restrictions that harm consumers by limiting non-infringing uses, and such restrictions will get even worse if cable providers’ set-top boxes are unchecked by competition.

Please refuse requests for waivers of 47 CFR 76.1204(a)(1).

I decided to toss my support behind this effort as well, and I inserted some text of my own:

As a tech blogger I’ve followed the evolution of CableCARD closely, and it has been a string of disappointments. Between the delays, the limitations on what UDCPs may support, the unpalatable requirements of OCAP/tru2way which discouraged CE vendors, the broken promise to fully deploy tru2way by July 2009 (July 2010 for Charter – it is now August 2011), SDV and Tuning Adapters, MVPDs having to be forced to allow self-installs and to use fair pricing, etc., etc., they have an extremely poor track record.

As an IT professional I know the value in “eating your own dog food”. When cable MSOs were required to begin using CableCARD in their own devices, overall support improved. Of course, they took shortcuts by pre-pairing the cards and permanently installing them in their STBs, so they didn’t need to use the same installation and activation process, but it still exercised the infrastructure. They should be forced to continue using CableCARD until such time as a new system, such as AllVid, is available to *all* devices.

I believe that cable MSOs should be required to use the same systems available to consumer electronics companies. This helps to force them to improve the systems for their own sake, and not neglect them unfairly. I think it would also put pressure on them to work toward a better solution, like AllVid, which would benefit all parties – especially consumers. If they’re allowed to roll their own solutions, independent of what is available to CE vendors, they have little to no incentive to adopted unified, open standards and robust systems for CE products.

Why is this significant? Well, based on the press release I think this signals a coming push by TiVo to leverage the work done for the Comcast & Cox deployments in the US to bring the TiVo interface to an assortment of set-top boxes worldwide:

“Teaming with Alticast allows global video providers to offer the unique combination of TiVo’s award winning user interface, advertising solutions, and broadband television functionality on set top boxes running Alticast’s industry standard embedded software for ITV applications,” said Joshua Danovitz, Vice President and GM of International at TiVo. “We hear from cable, satellite and IPTV operators around the world that they want better middleware solutions capable of quickly bringing TiVo applications to market and Alticast is in the pole position to fulfill this need. We look forward to their cooperation in making the TiVo experience available on a broad range of platforms, both in the United States and around the world, similar to the way that we have developed platforms for Comcast and Cox.”

I’ve been saying this for a while, that having the OCAP/tru2way version of the TiVo system could have an impact far beyond the US cable market. Having a portable implementation will allow TiVo to partner with hardware vendors and service providers worldwide. Working with Alticast should help get TiVo in the door, as well as smoothing the implementation issues. As TiVo has said that all tru2way cable DVRs in the US are potential TiVo systems, now, in theory, any DVR running MHP, or combo Blu-ray/DVR units, are potential TiVo systems.

We are rolling out TiVo beyond the Boston market test, where things are going quite well and we are going to be introducing other cities, probably starting with Chicago in the first quarter next year

This isn’t too surprising as Chicago is one of two cities where Comcast has rolled out tru2way support (the other being Denver – maybe they’ll be next?), and, as Light Reading’s Cable Digital News points out, it is another territory where Comcast uses Motorola hardware. Still no word on when Comcast and TiVo will complete the work to being the software to Cisco/Scientific Atlanta DVRs.

Comcast is also running a new TV spot to advertise the TiVo software:

He followed up in July, and by then the bloom was already off the rose. His patience was low with the performance issues by then and he was experiencing frozen screens and missed recordings. He was already considering returning to the standard Comcast DVR.

Things apparently improved for a while starting last month. The number of glitches dropped and the performance seemed to improve. But then, last week, he was locked out of On Demand and lost the ability to record anything – and that was the last straw. As he sums it up:

My two biggest gripes with the Comcast + TiVo service were its speed and reliability. Setting a recording took anywhere from 20 seconds to over a minute. With Comcast DVR, a recording is set almost instantaneously. Service reliability was the bigger issue; TiVo would regularly freeze up and required to be reset–a process that required me to pull the cable box out, unplug it, plug it back in, and wait 10 to 15 minutes for the service to return–and then re-enter the 30-second skip code for the remote. Other than encouraging me to read more, the only advantages I found with TiVo were its suggested recordings, its ad-free channel guide, and a better organized list of recorded shows, which grouped multiple recordings of a show and all HD recordings into folders.

I’d really like to see TiVo succeed in bringing their software to cable DVRs, but the road so far has been long and rocky. At this point it seems that there is still a lot of work to be done, and some of the troubles may be due to the lack of power in the fielded hardware. The TiVo software is running on top of a middleware layer (currently a precursor to tru2way, and it should be tru2way in time) which runs on top of a base OS, and that means it will be hard to match the performance of a native OS. A solution for this could be newer generations of cable DVR hardware which are bring designed from the start to support tru2way applications, instead of existing hardware that has been updated with software.

There are so many variables involved it is hard to say if the troubles are with TiVo’s software, the middleware layers, the base OS, the hardware, the head-end servers, or something else. So the issues may be out of TiVo’s hands. But in the end it doesn’t matter to the end user, they just want the software to work and don’t care who’s problem it is. So I hope that TiVo and their partners can sort things out and make it ‘just work’, or it will continue to struggle to gain traction.

The cable industry is aggressively rolling out tru2way support and all of the MSOs, except for Charter, have promised to have it available by July 1, 2009. Charter says they’ll have completed roll-out by July 1, 2010. So the territory where tru2way TVs will be usable will be rapidly growing in the coming months.

This is clearly a very limited roll-out that is more about bragging rights, I don’t think they’ll be selling a huge number of these sets just yet. The 42″ TH-42PZ80Q plasma has an MSRP of $1,599.95 and the 50″ TH-50PZ80Q plasma has an MSRP of $2,299.95. It is great to see the technology hitting the streets, it is a good sign for the future. We’ll certain to see a lot of tru2way products come CES in January.

The press release has more details:

Oct 15, 2008 16:34 ET

Panasonic Announces Arrival of First Tru2way™ HDTVs at Retail

Consumers in Chicago and Denver Will be First to Experience Comcast’s Video On Demand Without a Set-Top Box

Panasonic Tru2way-Enabled VIERA Plasma HDTVs to Go on Sale in Late October at Abt Electronics, Ultimate Electronics and Circuit City Stores

CHICAGO, Oct. 15 /PRNewswire-FirstCall/ — Panasonic (NYSE:PC) , the consumer electronics industry leader in the development and application of tru2way technology, and Comcast Corporation (NASDAQ:CMCSA) (NASDAQ:CMCSK) , the nation’s leading provider of entertainment, information and communications today announced the arrival of the first tru2way VIERA HDTVs at Abt Electronics in Glenview, IL and officially declared the tru2way platform active in Chicago and Denver.

Tru2way technology is being used to create a common software platform that will enable cable companies, consumer electronics companies, content developers, network programmers and others to extend interactivity to the TV set and other kinds of devices. The new Panasonic VIERA HDTVs are built with tru2way technology inside, enabling consumers to access two-way digital cable programming, like video on demand, without a cable operator-supplied set-top box. Panasonic and Comcast have worked together to lead the development and deployment of tru2way technology and related products which are based upon specifications developed by CableLabs®, the industry’s research and development arm.

“The arrival of the first tru2way HDTVs at retail combined with Comcast’s activation of its first tru2way head ends are among the most significant milestones in the cable industry and are a huge win for consumers,” said Dr. Paul Liao, Chief Technology Officer, Panasonic Corporation of North America. “At the May 2008 Cable Show, we stated with great confidence that the first tru2way HDTVs would be available for consumer purchase at retail by fall 2008. We are especially delighted to have partnered with Comcast and CableLabs to make good on that promise and bring the benefits of open networks to cable subscribers.”

Comcast customers in the Chicago and Denver areas will be the first in the U.S. to have access to tru2way digital cable service with additional cities expected to go live in the coming months. The tru2way VIERA HDTVs will be available in the Chicago area at Abt Electronics in Glenview and at Circuit City locations as well as at Ultimate Electronics and Circuit City stores in the Denver area.

“We see tru2way technology as the gateway for our customers to experience the next generation of interactive television, and our work with Panasonic to develop and support the first fully digital-cable-ready HDTVs is an important first step in making that happen,” said Mark Hess, Comcast’s Senior Vice President of Video Product Development. “This common platform also will let us develop an exciting array of interactive services and applications that we can deliver on our advanced fiber network to a variety of consumer electronics devices.”

Added Dr. Richard R. Green, President and CEO of CableLabs, “We are delighted to see the arrival of Panasonic tru2way products in the marketplace. As tru2way technology is adopted by operators like Comcast nationwide, consumers can be confident that exciting new interactive digital cable products and services from innovative companies, such as Panasonic, will work seamlessly with any cable network that supports OpenCable specifications nationwide.”

Panasonic’s first tru2way enabled VIERA Plasma HDTVs will be offered in 42-inch class and 50-inch class sizes with integrated tru2way cable receiver capability within the set’s chassis. The TH-42PZ80Q and TH-50PZ80Q will be extensions of Panasonic’s critically acclaimed VIERA PZ80 series of 1080p Plasma HDTVs. The TH-42PZ80Q will have an SRP of $1,599.95 and the TH-50PZ80Q will have an SRP of $2,299.95. These tru2way HDTVs will allow consumers to access all digital cable services such as electronic program guides and the full range of interactive and video-on-demand programming – all accessible directly via the television’s remote control – without the costs or clutter associated with a traditional external cable set-top box.

In addition to tru2way technology, the VIERA TH-42PZ80Q and TH-50PZ80Q feature 480Hz Sub-field Drive for sharp motion image focus, 1,000,000:1 Dynamic Contrast Ratio, VIERA Link and a built-in SD Memory Card reader for playing back digital photos. VIERA Link allows the consumer to operate all VIERA Link equipped components with a single remote.

About Panasonic

Based in Secaucus, NJ, Panasonic Corporation of North America markets a broad line of digital and other electronics products for consumer, business and industrial use. The company is the principal North American subsidiary of Panasonic Corporation (NYSE:PC) , and the hub of Panasonic’s U.S. branding, marketing, sales, service and R&D operations. Panasonic Broadcast & Television Systems Co. is a leading supplier of broadcast and professional video products and systems. Panasonic Broadcast is a unit company of Panasonic Corporation of North America. Information about Panasonic and its products is available at www.panasonic.com. Additional company information for journalists is available at www.panasonic.com/pressroom.

About Comcast Corporation

Comcast Corporation (NASDAQ:CMCSA) (NASDAQ:CMCSK) (www.comcast.com) is the nation’s leading provider of entertainment, information and communication products and services. With 24.6 million cable customers, 14.4 million high-speed Internet customers, and 5.6 million Comcast Digital Voice customers, Comcast is principally involved in the development, management and operation of broadband cable systems and in the delivery of programming content.

Comcast’s content networks and investments include E! Entertainment Television, Style Network, The Golf Channel, VERSUS, G4, PBS KIDS Sprout, TV One, ten Comcast SportsNet networks and Comcast Interactive Media, which develops and operates Comcast’s Internet businesses, including Comcast.net (www.comcast.net). Comcast also has a majority ownership in Comcast-Spectacor, whose major holdings include the Philadelphia Flyers NHL hockey team, the Philadelphia 76ers NBA basketball team and two large multipurpose arenas in Philadelphia.

About CableLabs

Founded in 1988 by cable operating companies, Cable Television Laboratories, Inc. (CableLabs®) is a non-profit research and development consortium that is dedicated to pursuing new cable telecommunications technologies and to helping its cable operator members integrate those technical advancements into their business objectives.

™ tru2way, CableLabs and OpenCable are trademarks of Cable Television Laboratories, Inc.

Source: Panasonic

CONTACT: Chris De Maria, +1-201-348-7182, demariac@us.panasonic.com, or
Jeff Samuels, +1-201-392-4571, samuelsj@us.panasonic.com, both of Panasonic;
or Jenni Moyer, of Comcast, +1-215-286-3311, (c) +1-610-506-8951,
jenni_moyer@comcast.com

Web Site: http://www.comcast.com/
http://www.comcast.net/
http://www.panasonic.com/
http://www.panasonic.com/pressroom

EDIT: User mtchamp from the InvestorVillage TiVo board snail mailed me his copy of the original flier and I’ve re-scanned the images. I also made a scan of just the fine print, which wasn’t readable in the earlier scans.

However, even if consumers can get their hands on the sets, there is no guarantee that they’ll be able to access tru2way content immediately. The cable industry has pledged to implement tru2way across their networks by July 1, 2009 – except for Charter which has until July 1, 2010. So early adopters may wish to check with their local MSO to see if tru2way support is available before jumping on these sets, or they may find themselves stuck with unidirectional CableCARD features until tru2way support is rolled out.

From Light Reading’s Cable Digital News.

Of course, back in January Digeo’s then COO, now President, Greg Gudorf told me that their cable DVR would ship by the end of 1Q08. So we’ll see how this roll out goes.

The other Moxi DVR will be a CableCARD consumer product sold at retail and expected to ship in January. That will be a year after Digeo suddenly canceled all of their planned consumer products, just days after showing them at CES and talking up the launch plans.

Details on the consumer product are thin, I’m presuming they’ll have something to say about it at CES in January. Of course, they did last year too. Unsurprisingly it will be a CableCARD-enabled DVR, and it will not be tru2way-enabled. It sounds like they’re pitching all the same features they were on the canceled products – music and photo access, content partners, home control integration, etc. For music content Digeo has lined up FineTune, Rhapsody and Sirius and they have Flickr for photos.

The one new item that I found interesting is that they’re implementing DLNA support. I’d like to see more products supporting DLNA, standards are good and DLNA has growing support across a number of products such as the Xbox 360, PS3, HP Media Smart TVs, Blu-ray players, etc.

Digeo is also apparently still working on their Moxi TV for PC software, which I was told was in beta and close to release at CES 2008 in January. Though according to TWICE they have it running on XP, Vista, and Media Center versions of Windows now, and not just XP as at CES. No word on when it might be available to consumers.

Gudorf told TWICE that Digeo is working on future products for post-July 2009 which will support tru2way. Digeo signed the tru2way accord in June. But I’m not even going to devote any mental energy to that until Digeo manages to ship something to consumers.

Digeo started talking about launching new consumer products two years ago, in September 2006. (Which I picked up, amusingly enough, from an article in TWICE.) I talked to them at CES 2007 where they were showing mock ups and no real products with the promise of shipping later in the year.

They insisted they’d ship in time for the 2007 holidays up through September. (Oddly enough, another article from TWICE. Is covering Digeo a September tradition for them?) Then in November they admitted they weren’t going to ship in 2007.

Then I talked to them again at CES 2008, and they were showing off some of the same mock-ups they’d had at CES 2007, as well as some actual products. Just a week later they canceled the products and laid off nearly half of their staff. Digeo’s Gary Gudorf talked to me the next day to offer clarifications, including that their cable MSO product would ship by the end of 1Q08, which it didn’t.

We didn’t hear anything else until April when details on the cable product emerged. And then in May they exhibited at The Cable Show and issued a press release announcing Charter’s intention to carry it. In June Digeo signed the tru2way accord.

And now here we are in September again, two years after they first announced their intention to enter the consumer DVR market, and they’re promising a box ‘expected to ship in January’. You’ll pardon me if I don’t hold my breath. Assuming they do exhibit at CES in January, I’ll check out their offerings, again. As I said when I covered them this year, I think they have some good design points. But none of it matters until they manage to get a box on retail shelves.

I hear it’ll come bundled with Duke Nukem Forever.

Tipped off by EngadgetHD.

EDIT: This got some attention in AVS Forum, including from a Charter rep, who wasn’t encouraging:

Ironically yesterday I got whispers from a contact in St Louis who works with someone who’s got a beta 3012 (Don’t get hopes up, so far it seems only a few elite managers and tech ops people in St Louis have gotten to beta this unit)

Apparently it’s still got quite a few bugs, which I think is very odd, given really all they needed to do was improve on the existing hardware and leave the software alone.

At any rate I don’t expect to see them in 2 weeks, heck at the rate things are going, I’d consider us lucky if we see them before Q3 2009

I’d say I’m surprised or that this is unusual so close to a planned release – but frankly this is what I’ve come to expect from Digeo. They’ve had one product actually make it to market, the BMC9000 STB series from Motorola running the Moxi software. But that launched back in 2004 and has been out of production for a long time now. At its peak it only reached around 400,000 users, and the number of Moxi uses is believed to be much smaller now as units have been replaced with newer, non-Moxi DVR models. Unsurprisingly the main MSO to use Moxi was Charter, which, like Digeo, is controlled by Paul Allen. But even with it being ‘in the family’ Charter’s use of Moxi was minor.

Moxi’s history since they were acquired by Digeo has been one of failed execution. Early on Moxi was on their way to being a competitor in the consumer DVR space and they had some cutting edge plans, then Digeo acquired them and refocused them on cable MSOs instead of retail. Digeo acquired Moxi way back in 2002 – and in six years what have they done? One product which never achieved more than minor market penetration, and is now well out of date and discontinued. Aside from that they have a history of press releases and announced partnerships, awards won for products announced but never shipped, staff layoffs, and repeated product delays and cancellations. If they didn’t have Paul Allen backing them I don’t see how they’d still be in business. Digeo needs to ship a product, a good product, to significant numbers of users, if they want to earn consumer trust again.

- Adjusted EBITDA for the second quarter was $10.6 million compared to a loss of $(11.2) million in the year-ago quarter, exceeding guidance
- Net Income for the second quarter was $2.9 million compared to a loss of $(17.7) million in the year-ago quarter
- TiVo service on Comcast now available in Connecticut; Comcast will also continue to fund development work for the TiVo product to expand the feature set and add support for the Tru2way infrastructure
- TiVo and Entertainment Weekly join forces to connect TV viewers with their favorite shows on an automatic basis
- TiVo successfully launched in Australia by Seven Networks
- YouTube videos now available on the TiVo service; TiVo now provides access to more television and broadband content choices than any other offering in the world
- TiVo’s recent research deal with media marketing research firm TRA ties anonymous viewing behavior to product purchases in millions of homes; Significantly changing the quality of information available to marketers

TiVo is continuing to bleed subscribers, which was expected. With DirecTV continuing to push their in-house HR20/21 DVRs are upgrades for DirecTiVo users, even with additions from Comcast, Cox, and Cablevision Mexico, TiVo lost 136,000 net MSO/Broadcaster subscribers. And while TiVo added 36,000 gross TiVo-owned subscribers, they lost 78,000 gross TiVo-owned subs, for a net loss of 42,000 TiVo-owned subscribers. This is mainly due to legacy subscribers upgrading to HDTV and opting for cable or satellite DVRs. This leaves TiVo with 1.686 million TiVo-owned subscriptions and 3.623 total cumulative subscriptions.

This may sound bad, but it is also partly because TiVo has made massive cuts in their marketing efforts to focus on profitability instead of subscriber growth. For the quarter just ended their subscriber acquisition cost was only $135, a massive decrease from the $758 of a year ago, and only a slight up-tick from the $118 of last quarter. Instead of lots of marketing, subsidies, and rebates, which drive up SAC, TiVo is focusing on working with retailers and other vendors to bundle TiVo with HDTV purchases to capture those upgraders before they pick up another DVR. They’re also focusing on their partnerships with Cablevision Mexico, Comcast, Cox, and Seven Network in Australia.

And in that area things are looking good. The TiVo launch in Australia with Seven Network has been going well and TiVo is happy with it, though actual figures have not been released. And Comcast is finally ready to start a major marketing push and to announce more territories:

In regards to our mass distribution strategy, a top Comcast executive offered the following comments on the progress the TiVo on Comcast service has made to date: “We are pleased with the progress of the TiVo service and have broadened its footprint in our New England market to Connecticut. Refinements to optimize the product’s performance have been mostly completed, significantly improving the user experience. Importantly, we intend to light up a full marketing campaign around TiVo in September and, upon this occurring, we will be announcing multiple additional markets to which TiVo will be rolled out through next year. We will also continue to fund development work for the TiVo product, which will include expanding the feature set and adding support for Tru2way infrastructure.”

Rogers stated, “Additionally, the TiVo service on Cox, which is currently in trials, is on track for a launch in Cox’s New England market later this year.”

“On the international front, Seven and TiVo successfully launched the TiVo service in Australia and because of the significant consumer demand there, retailers chose to release the product early. We are also extremely pleased with the marketing shoulder Seven is putting behind this launch as they’ve prominently featured TiVo in their marketing and programming including the Olympic opening ceremonies, their top rated morning show, and a special advertising spot they developed, which includes dozens of Australian celebrities. International distribution is an increasingly important component of our business model and there continues to be tremendous interest from international distributors for the TiVo offering.”

During the Q&A session when asked if Comcast had gotten to the point where they don’t require a truck roll for the TiVo software install, Rogers answered that that issue was a dependency on non-TiVo software and that Comcast was close to deploying the solution. It sounded like that was the gating factor for Comcast to launch the marketing effort, and that also helps explain Comcast’s satisfaction despite the delays, it doesn’t sound like it was TiVo’s problem.

During the Q&A session at the end of the call, Rogers once again mentioned a tru2way TiVo box, what the user community has started calling a ‘Series4′. He didn’t offer any specifics (unsurprisingly), but his feeling is that it will take more time for the industry to establish a national tru2way playing field to make it viable to release such a product. Personally I think that they may show something, prototype perhaps, at CES in January with the release for later in 2009 as most of the cable MSOs have pledged to have tru2way in place by July, 2009. Just my speculation.

You can get more information from TiVo’s release and key metrics.

This license does open up new possibilities. A CableCARD-enabled Slingbox, perhaps. EchoStar could take their DVR platform, as used by DISH Network, and re-purpose it as a CableCARD DVR for cable MSOs and/or consumers. Something like the recently announced 722s DVR with built-in Slingbox & SlingCatcher features, only for cable, could be quite an interesting product. (Perhaps waiting for the final act in the DVR patent lawsuit with TiVo to remove any uncertainty for customers.) They could produce a whole new cable STB unrelated to any of their current platforms. It will certainly be interesting to see what they do with the license, I’m sure they didn’t sign it just for laughs.

Their press release is below:

For Immediate Release

EchoStar™ Signs tru2way™ Host Device License Agreement with CableLabs®

Company strengthens its commitment to the cable market with tru2way™ agreement, signaling its intent to build set-top boxes for the cable industry.

Englewood, CO., August 11, 2008 — EchoStar Technologies L.L.C., an operating entity of EchoStar Corporation (NASDAQ: SATS), solidified its commitment to providing innovative products and technologies to the cable industry with its recent signing of the tru2way™ Host Device License Agreement with CableLabs®. This agreement grants EchoStar the rights required to implement OpenCable™ Application Platform (OCAP™) middleware and the CableCARD™ interface on devices using tru2way technology, allowing users to take full advantage of two-way, interactive cable services.

Tru2way technology is an innovative national software platform that enables cable’s interactive services to be delivered to two-way plug and play TVs, set-top boxes, and other devices. Tru2way also creates a national footprint for the creators of interactive services to develop products that work on cable systems in nearly every U.S. market. Major cable operators have committed to support the tru2way platform on systems covering more than 90 million U.S. homes by the end of 2008.

The agreement consolidates, clarifies, and provides an alternative to the existing CableCARD-Host Interface License Agreement (CHILA), and the OpenCable™ Application Platform Implementer Agreement. The tru2way License Agreement is available to any consumer electronics manufacturer on a nondiscriminatory basis.

“We are firmly committed to becoming a vendor of choice in the cable industry, leveraging decades of systems and manufacturing excellence and today’s announcement asserts our commitment,” said EchoStar President, Mark Jackson.

The new tru2way Host Device License Agreement provides manufacturers of retail consumer electronics devices streamlined access to technology required to interface with two-way interactive cable networks, and aligns with the “openness” focus announced at the Consumer Electronics Show in January. Among other terms, the license provides for self-certification and paper certification of retail devices, formal rights of participation by consumer electronics manufacturers in CableLabs processes, approval of new digital outputs via a four-studio approach, and a tru2way trademark license.

EchoStar enters the cable industry with a strong consumer electronics background in innovative and intuitive products, including state-of-the-art, award-winning set-top boxes and value-added features such as Sling Media’s innovative and award-winning placeshifting technology.

EchoStar’s set-top box veterans have over 35 years experience in engineering, manufacturing, product development, and end-to-end systems.

EchoStar’s introduction to the cable industry began at The Cable Show, May 18-20, 2008, where the company displayed the SlingModem™ — a CableLabs Certified® DOCSIS 2.0 cable modem combined with the placeshifting technology of a Slingbox™.

About EchoStar Technologies L.L.C.

As an operating entity of the publicly traded EchoStar Corporation (NASDAQ: SATS), EchoStar Technologies L.L.C. spans 25 years of delivering innovations in TV entertainment, products, and end-to-end systems. EchoStar services satellite, IPTV, cable, terrestrial, and consumer electronics markets worldwide by combining engineering, supply chain, manufacturing, and service into one company. With over 1,600 professional employees worldwide, EchoStar is focused, dedicated, and ready to service our customers in creative and cooperative development efforts. Through extensive experience with set-top boxes and end-to-end systems, EchoStar is able to provide more competitive business strategies, practices, and reduced product and operational costs.

EchoStar is headquartered in Englewood, Colorado, with operations in Foster City, California; Denver, Colorado; Atlanta, Georgia; Steeton, UK; Almelo, Holland; and Kharkov, Ukraine. Visit www.echostar.com for additional information.

CableLabs, OpenCable, OCAP and tru2way are trademarks of Cable Television Laboratories, Inc.

Press Contact
For inquiries and additional information, please contact Brian Jaquet, at Office: (650) 293-8022, Mobile: (415) 235-4844, or jaquet@slingmedia.com.

Disclaimer: For the record I’m employed by Sling Media, which is owned by EchoStar.

We first heard about an OCAP SDK from Motorola last June, but haven’t heard much since then. In the meantime there have been a number of changes, not the least of which has been the rebranding of OCAP as tru2way, as well as a number of CE vendors signing the tru2way MOU with CableLabs. Tru2way really has a lot of traction now and we should see a number of tru2way products on the market by mid-2009.

Well, according to Media Experiences 2 Go Motorola has finally released the SDK to tru2way developers. ME2G has a Q&A with Motorola’s Frank Goddard, and there is a product fact sheet PDF available as well. Tools like this will be a major factor in building a successful tru2way ecosystem.

Picked up from TWICE.

Press release below:

Jul 28, 2008 12:03 ET

LG Electronics, Cable Operators Reach Two-Way ‘Plug and Play’ Accord

Pro-Consumer ‘tru2way™’ Pact Clears Path for Video on Demand, Digital Video Recording and Other Interactive Services

ENGLEWOOD CLIFFS, N.J., July 28 /PRNewswire/ — LG Electronics, Inc. today announced the signing of a memorandum of understanding (MOU) with the top six U.S. cable operators, supporting the use of the “tru2way™” technology platform for delivering two-way interactive digital cable services without a set-top box.

“This pro-consumer pact means that LG tru2way HDTVs planned for 2009 and beyond will receive the newest interactive cable services, from video on demand to interactive programming guides, in virtually every media market and without a set-top box. Equally significant, it will facilitate the development of a viable, two-way retail market,” said Dr. Woo Paik, LG Electronics president and chief technology officer.

Developed by Cable Television Laboratories Inc. (CableLabs™), tru2way “plug and play” technology is backed by the nation’s six largest cable companies — Comcast, Time Warner, Cox, CableVision, Charter and Bright House Networks — which together account for an estimated 80 percent of all U.S. cable subscribers and some 105 million homes.

Underscoring the significance of today’s announcement is LG’s role as one of the fastest-growing consumer electronics brands in the United States. A long-time supporter of the CableLabs OpenCable™ initiative, LG Electronics is a leading manufacturer of digital flat-panel displays, digital HDTVs and related digital video products.

Dr. Richard R. Green, president and chief executive officer of CableLabs, said, “With the addition of LG — the latest in a series of MOUs our industry has entered into with leading consumer electronics companies — this again validates our tru2way technology, which employs the same Java-based platform used in mobile phones, interactive broadcasting and Blu-ray HD digital video recorders. Tru2way will allow cable operators, consumer electronics manufacturers, content owners and others to work together to provide creative interactive services directly to the consumer.”

Tru2way technology allows consumers to receive interactive cable services, including video-on-demand, voting and polling, games, and e-commerce in integrated retail DTVs without the need for a separate set-top box.

About LG Electronics

LG Electronics, Inc. is a global leader and technology innovator in consumer electronics, home appliances and mobile communications, employing more than 82,000 people working in 114 operations including 82 subsidiaries around the world. With 2007 global sales of $44 billion, LG comprises four business units — Digital Appliance, Mobile Communications, Digital Display and Digital Media. LG Electronics USA, Inc., based in Englewood Cliffs, N.J., is the North American subsidiary of LG Electronics, Inc. In the United States, LG Electronics sells a wide range of digital appliances, consumer electronics products and mobile phones under LG’s “Life’s Good” marketing theme. For more information, please visit http://www.lgusa.com/.

CableLabs and tru2way are trademarks of Cable Television Laboratories Inc.

Source: LG Electronics, Inc.

CONTACT: John I. Taylor of LG Electronics USA, +1-847-941-8181,
jtaylor@lge.com; or Nathan Friedman of Ogilvy Public Relations,
+1-312-397-6009, nathan.friedman@ogilvypr.com, for LG Electronics, Inc.

Web site: http://www.lgusa.com/

As some of you may have noticed, a software update has now been rolled out to all of the Comcast DVRs with TiVo Service. As a reminder, this update fixes the reboot loop bug on DCH boxes (aka the “8888″ display bug), enables Dolby Digital output for DCH boxes, enhances the performance for the HD filter in the Guide, and other bug fixes.

I’m sure this will be very welcome news for those with the TiVo software on their Comcast DVRs. If you have one, I’d love to have a comment from you about the update and if it improved things for you, or if you still have any issue.

But the post went beyond just announcing the update, it also talked about another update coming down the pike with some new features:

There will be another release coming in the near future that should provide substantial performance improvements, particularly for the Guide and scheduling recordings. In response to user feedback, this release will also enable users to jump forward by 24 hours in the Guide by pressing the skip-to-tick button on the remote, and jump backward by 24 hours by pressing the instant replay button. I will keep you posted as the exact timing for this release is set.

The performance improvements will be most welcome, I’m sure, as the most common complaint with regard to the current software is the sluggish performance. But I thing the 24 jump in the Guide is genius, and I hope that kind of functionality finds its way back to the standalone TiVo software. I think giving up Instant Replay and Advance while the guide is on screen would be worth it for the quicker navigation. What do you think?

The MOU refers to the ‘Founders’ repeatedly – these are the cable MSOs: Comcast Cable, Time Warner Cable, Cox Communications, Bright House Networks, Charter Communications, and Cablevision. New two-way devices are referred to as Interactive Digital Cable Products (IDCP), in contrast to the one-way Unidirectional Digital Cable Products (UDCP). Under the terms of the MOU, the Founders agree to support tru2way on all of their digital cable networks by July 1, 2009 – except for Charter which has until July 1, 2010 to complete their roll-out. The MOU also codifies that the tru2way specifications will be the sole means for IDCPs to access interactive cable services.

While consumer electronics adopters must adhere to the tru2way specifications and license, innovative features that are not specified but that are consistent with the specs and license ‘are allowed and encouraged’. That seems to leave room for innovation, but it remains to be seen how narrowly ‘consistent’ is evaluated. To help ensure solid support for tru2way the cable MSOs have to eat their own dog food, as it were. After July 1, 2009 (again, July 1, 2010 for Charter) the Founders agree that at least 20% of their STBs will support tru2way. That holds until they’ve deployed at least ten million tru2way-enabled STBs. This is to ensure a sufficient install base that the Founders will have a vested interest in ensuring solid support.

Since tru2way is largely a firmware specification, and specifications can evolve, the Founders agree to support any given version of the tru2way Middleware used by an Adopter’s product for five years from the date of that version’s first certification. So, in effect, that should guarantee a minimum product life of five years. Of course, it could easily be longer as Adopter’s products could receive firmware updates, and the Founders could support a Middleware version for longer than five years. Clearly it would be up to the Adopter, the CE vendor, to provide updates to newer tru2way Middleware versions, which is only fair. And to help ensure that is possible, there is an equal access provision in the MOU. Any given tru2way Middleware revision will be available to Adopters at the same time it is available to Founders. So the MSO’s won’t have any unfair advantage in being able to bring newer features to market first.

As for guide data, which was long a bone of contention over OCAP, any Founder’s digital cable system which carriers a CBS broadcast signal (which is pretty much all of them) which contains the Gemstar-TV Guide EPG data and where that Founder has an agreement covering the Gemstar data, must not block or remove said data from the CBS signal. In English? Well, Gemstar-TV Guide has an agreement with CBS to carry their EPG data. This data is used by a number of TVs, VCRs, DVRs, DVD Recorders, etc, to provide a simple on-screen EPG. The data is carried in the VBI, the vertical blanking interval, and are not part of the video itself. This has been an issue in the past as some cable MSOs have stripped out this data from the broadcast when processing the network feed for redistribution, hence making it inaccessible to CE devices that rely on it for their EPG.

So this agreement means that the Founder agree to not block or strip the data, when it is carried by the local CBS affiliate and they can legally do so, of course. This provides CE vendors with a data source for a ‘native’ EPG, as opposed to relying on the tru2way MSO-provided EPG, or a out-of-band EPG downloaded separately, as in a TiVo. The broadcast EPG does generally lack the full level of detail found in a downloaded EPG, or even the MSOs EPG, but it has the advantage of being readily available in the received signal and gives the CE vendor the ability to process and use the data as they wish, unlike the tru2way guide which comes as-is.

While the agreement seems to treat tru2way as the primary means of navigation, Adopters are free to overlay their own ‘native’ navigation with four prerequisites: 1. It must be initiated by the user each time (such as through a remote action), 2. it must be only for navigation (no ads, etc), 3. It must be transitory (sounds like once the action is complete it should return to tru2way-mode), and 4. it must appear the same on all channels. So no special ABC navigation screen that isn’t used on NBC, etc.

There is a ‘sunset’, or exit clause for the MOU. Starting July 1, 2009, if fewer than 500,000 new retail IDCPs are connected to the Founders’ networks within any given 24 month period then the Founders are no longer bound by the MOU. Basically, if the Adopters, the CE vendors, don’t hold up their end of the bargin and produce enough IDCP devices, then the cable MSOs are no longer bound to spend their money supporting tru2way on their networks and they’re free to stop, try something else, etc. Considering the number of TVs, DVRs, etc, sold at retail in this country each year, this shouldn’t be a problem – if and only if the CE vendors step up and start tru2way-enabling a sufficient number of device models. So the ball is in their court.

Licensing for the IDCPs will be under the existing CableLabs licenses, with some amendments. Certification of devices will be through CableLabs IDCP testing. Once a vendor has had five mutually agreed upon devices certified by CableLabs, then they are eligible to self-certify future devices. This is one of the compromises in the agreement. CE vendors didn’t want the expense and hassle of going through CableLabs for each new product, while the cable industry didn’t want the potential havoc caused by bad devices being connected to their networks. So now once a vendor has proven their competence level through CableLabs certification, they can be free of that requirement.

Under the MOU CableLabs will establish a Founders Advisory Board (FAB) which will apparently serve as a kind of arbitration group when changes to the tru2way hardware specification are proposed. As the board is currently specified there are nine votes – one for each of the Founders, and one for the CE Adopters as a block, one for the IT Adopters as a block, and one for the content providers as a block. That means that, should they vote in unison, the cable MSOs would always carry a majority. And you’d actually need two MSOs to break ranks and vote with the other blocks to swing the majority. But the vote is also only advisory and non-binding, so I’m not sure what it is in aid of other than as an opinion poll for the parties involved. And, of course, the FCC still has final say in the end.

CableLabs also agrees to approve or disapprove any new digital output system or content protection system within 180 days of the proposal being submitted by an Adopter, on a ‘reasonable and nondiscriminatory basis’. This will probably come into play with technologies akin to TiVo’s TiVoGuard, which protects TiVoToGo transfers. As CE vendors look to innovate and develop whole home distribution systems, etc, there may be new technologies developed to satisfy the rights holders that their content is being protected. And if CableLabs disapproves the technology, or simply fails to act within 180 days, then the Adopter can appeal to the FCC which is expected to handle the appeal in a 90-day process. Remember that a while back the NFL and MPAA tried to block TiVoGuard and TivoToGo, but the FCC approved it.

But there’s another way to get a new technology approved. If four members of the MPAA agree that the new system provides adequate content protection, then that technology will be automatically approved by CableLabs.

If tru2way is sunset and CableLabs defines a successor to CableCARD or tru2way (such as DCAS) then Adopters who are party to the MOU may participate in the development of the successor.

The definitions have some interesting tidbits. Under the MOU, ‘Digital Cable System’ only covers systems with one or more QAM channels, operating with a capacity of 750MHz or higher and with a minimum of 5,000 basic cable subscribers.

Not a lot of information, really, but it is clearly a compromise with some give and take by both the cable MSOs and the consumer electronics vendors, which is what we needed to un-roadblock two-way cable development. It is interesting that Charter gets an extra year to complete their tru2way roll-out, compared to the other five Founder MSOs. I guess Charter must be further behind in their progress than the others. Of course, I just happen to currently reside in Charter territory. Note though that the dates are for completion of deployment, some areas already have tru2way support and many more will before the year is out.

Their press release:

Contact:
Mike Schwartz
CableLabs
303-661-9100
m.schwartz@cablelabs.com

FOR IMMEDIATE RELEASE

Cable Tru2way™ Platform Gains Endorsements from Major CE and IT Companies

ADB, Digeo, Intel, Panasonic, Samsung, and Sony sign Accord with Cable Industry

Louisville, Colorado, June 9, 2008 — Major consumer electronics (CE) and information technology (IT) companies have signed binding memorandums of understanding (MOU) on tru2way™ technology with the top six cable operators in the United States.

Companies that have signed to date now include consumer electronics manufacturers Panasonic Corporation of North America, Samsung Electronics America, and Sony Electronics. Other companies signing include set-top makers ADB and Digeo, and chip manufacturer Intel Corporation.

As previously announced, Intel plans to build a system-on-a-chip (SoC) that will support a variety of tru2way devices, including DTVs, set-top-boxes, DVRs, and other devices.

The cable operators that have announced support for the tru2way platform on their networks are Comcast, Time Warner, Cox, Cablevision, Charter and Bright House Networks, together representing over 80 percent of all cable subscribers and 105 million homes passed.

Glenn Britt, President of Time Warner Cable said, “Tru2way technology will allow the industry to continually enhance the customer experience, ensuring that the latest features and technology are available to our customers nation-wide. Time Warner Cable has already distributed nearly a million tru2way devices, and this agreement further supports the industry’s efforts.”

Dr. Richard R. Green, President and CEO of CableLabs, said: “This is a momentous achievement that again validates the tru2way technology platform for delivering interactive digital cable services to wide variety of devices. We stand ready to support the cable operators and the manufacturers in the rollout of tru2way devices for the benefit of our mutual customers,” he added.

The multi-industry agreement is embodied in a joint MOU that supports and endorses the tru2way technology platform developed by CableLabs® for delivering 2-way interactive digital cable video services. Detailed terms of the MOU have not yet been released while other potential signatories complete their review of the document.

Tru2way technology creates a national footprint for the creators of interactive services to develop products that work on cable systems in nearly every U.S. market so that consumers who purchase digital cable ready devices will be able to receive new and innovative interactive cable services now and in the future. The platform uses the same popular Java-based technology that is used in cell phones, interactive broadcasting and high-definition Blu-ray Disc players, and brings a large developer community that allows networks, content owners, cable operators, and manufacturers to develop creative interactive services that can be provided directly to cable customers.

About CableLabs

Founded in 1988 by members of the cable television industry, Cable Television Laboratories is a non-profit research and development consortium that is dedicated to pursuing new cable telecommunications technologies and to helping its cable operator members integrate those advancements into their business objectives. Cable operators from around the world are members. CableLabs maintains web sites at www.cablelabs.com; www.packetcable.com; www.cablemodem.com; www.cablenet.org; and www.opencable.com.

Rogers said this software-downloading capability “will be ready shortly,” enabling MSOs to upgrade the features of the set-top box without requiring an expensive truck roll. This “auto flip” — an automated modification that can be done remotely — is vital to the next generation of DVRs, he said, noting that the first implementation will be on Comcast systems in New England.

According to Rogers, it took 18 months to develop the auto-flip capability for Comcast, and 10 months of that was just developing the statement of work! I guess we know why it took so long for the TiVo Comcast software to appear. Though, having worked for, and with, a number of large corporations in my career, I’m really not surprised. Rogers also has a gift for understatement:

He said that “the infrastructure that enables [the service] proved not to be very stable” at first.

No kidding. There is some more in the article if interested.

So it looks like OCAP/tru2way will end up the industry standard, and the DCR+ push is likely to fade away now. The full terms of the Memorandum of Understanding that covers the agreement have not yet been released, giving other potential signatories time to review it. I’ll keep an eye out for those terms once they’ve been released.

I’m just glad to see an apparent end to the stalemate. If the CE industry in general embraces tru2way then it opens the floodgates for more advanced cable products for consumers, which is a good thing.

The press release announcing the agreement is below.

FOR IMMEDIATE RELEASE

Sony Electronics and Major U.S. Cable Operators Negotiate National “Two-Way” Plug and Play Solution

Agreement Establishes Platform for Retail Devices to Receive Interactive Cable Services

WASHINGTON, DC, May 27, 2008 – Sony Electronics and major cable operators which together pass over 105 million U.S. homes have negotiated and signed an agreement that will enable consumers to purchase innovative “two-way” digital televisions and other devices that can receive interactive digital and high-definition video services without a set-top box, Sony and the National Cable & Telecommunications Association (NCTA) announced today. The terms of the agreement are embodied in a binding Memorandum of Understanding (MOU) negotiated by Sony Electronics and the six largest cable companies – Comcast, Time Warner Cable, Cox, Charter, Cablevision and Bright House Networks – which serve more than 82 percent of all U.S. cable subscribers.

Other consumer electronics companies will be beneficiaries of this new national two-way “plug-and-play” platform and have also been invited to formally join the MOU.

This negotiated industry agreement establishes the fundamentals for a competitive retail market for “two-way” digital cable-ready devices. It addresses how such products will be brought to market with interactive services like video-on-demand, digital video recording and interactive programming guides.

In addition, the agreement makes it clear that consumers will be able to enjoy a choice of differentiated two-way products at retail and through cable operators from a variety of consumer electronics and information technology manufacturers. The agreement includes safeguards to facilitate the development of a robust, two-way retail market and to ensure that cable operators can continue to develop and offer new competitive services.

Representative Rick Boucher (D-VA), a senior Member of the House Energy and Commerce Committee and one of the leading advocates in Congress for new technology and consumer freedoms said: “I congratulate Sony and the major cable operators for achieving consensus on a set of core principles that will speed the introduction of new two-way plug-and-play devices.” Representative Boucher added: “With this groundbreaking compromise, these industry-leading companies and other major cable companies will ensure that consumers will have broader access to innovative competitive cable ready navigation devices from commercial retailers and will have expanded options to enjoy cable programming, including video on demand and other interactive programming options.”

As part of the agreement, the parties will adopt: the Java-based “tru2way” solution as the national interactive “plug-and-play” standard; new streamlined technology licenses; and new ways for content providers, consumer electronics manufacturers, information technology companies and cable operators to cooperate in evolving the tru2way technology at Cable Television Laboratories (CableLabs), the cable industry’s research and development consortium.

The agreement will encourage the development and distribution of interactive and high-value digital content. Key elements of the agreement relate to the deployment of a platform for “write once, run anywhere” applications, and to the incorporation of secure digital interfaces that protect consumers’ home recording rights along with copyright owners’ rights to secure their digital content. Detailed terms of the MOU have not yet been released, while other potential signatories complete their review of the document.

“This marketplace agreement is good news for consumers,” said Edgar Tu, Sony Electronics’ Senior Vice President of TV Operations of America. “A national plug-and-play digital cable standard for interactive TV receivers, recorders and other products that is transferable and viable wherever you live is ideal for today’s mobile society.”

“This is a landmark agreement which will provide a national, open and interactive platform resulting in more choices of services and products for consumers,” said Kyle McSlarrow, NCTA President & CEO.

“We are pleased that this technical challenge has been addressed through a voluntary, private-sector solution,” said Consumer Electronics Association President and CEO Gary Shapiro. “We look forward to working with our cable colleagues to ensure Americans across the country have access to high value cable content while using the equipment of their choosing.”

###

NCTA is the principal trade association for the U.S. cable industry, representing cable operators serving more than 90 percent of the nation’s cable television households and more than 200 cable program networks. The cable industry is the nation’s largest broadband provider of high-speed Internet access after investing more than $130 billion to build a two-way interactive network with fiber optic technology. Cable companies also provide state-of-the-art digital telephone service to millions of American consumers.

Ben Drawbaugh from EngadgetHD was at The Cable Show and he got a picture of the unit on display. Is it just me, or does it look like a slightly shorter (no optical drive so I guess they didn’t need the room) version of the now defunct Moxi Multi-Room HD DMR? Only in black instead of white. I have to admit, while I thought the Mutli-Room HD DMR was hideous, this one is only bland. The change in color helps.

According to the press release:

The announcement marks the first order and deployment of Digeo’s second generation offering which incorporates a dual HD-tuner digital video recorder (DVR). The Moxi 3012 also includes the Emmy(R) award-winning Moxi Menu user interface, along with the following advanced features:

* Full DVR functionality
* CableCARD(R) multi-stream 2-way support
* Remote web scheduling capable
* External storage options up to 1TB
* Extensive data mining through the Moxi portal for real-time customer usage insights

So it is a dual-tuner CableCARD DVR. Sounds like it relies on M-Card, which fits with what was known about their canceled consumer products. They don’t disclose the internal storage capacity, but given the ’3012′ naming scheme, I’d guess at 120GB. ‘Remote web scheduling capable’ is interesting, but the question is will Charter enable it? They don’t say if the external storage is USB or eSATA, and I can’t tell from Ben’s photo. The data mining is both intriguing and worrying. Is it anonymized? Just how much data do they track? How personal is it? Some people dislike even TiVo’s anonymized, aggregated data collection. And this is ‘extensive’ and ‘real-time’.

While they mention 2-way CableCARD support, they don’t specifically mention what is supported – SDV? VOD? PPV? I’d venture a guess that SDV is supported, since the Tuning Resolver Adapter is close to finalized. They could build that capability into the box. Since this isn’t a consumer device and the software can, and probably will, be customized for each MSO, I think it is reasonable to expect they’ll be supporting VOD & PPV. But without an OCAP platform I don’t know about advanced cable services in general.

And, according to the press release, Digeo is continuing to work on an OCAP/tru2way version of their Moxi platform.

I have Charter, though they never offered Moxi in my neck of the woods. If they do start offering this Moxi 3012 in my area I’ll get one, at least for a while, to see how it fares.

EDIT: I received the following via the contact form after originally posting this:

On your press release of the 3012 I have a few answers to your speculation

1) Remote scheduling will be enabled, current Digeo Moxi 9012 users already enjoy this feature. Scheduling is done by logging into the charter.net portal with your charter.net email address and going to the TV section. First time users will have to associate the box with their email there.

Unfortunately at this time it requires that the customer have our High Speed Data product in addition to the DVR and that both services be on the same account.

2) Expansion
This is already an option on the older 9012 and 9022 boxes as well. Currently the older boxes only supported USB expansion. I would assume that the 3012 is the same (unless it has eSATA ports)

3) 3012 model name.
Unless Digeo’s changed their naming scheme the 12 in 3012 should stand for 1 TV, 2 Tuners.

In the 9000 series there were two models, 9012 and 9022. The 9022 supported two TVs through the usage of a “moxi mate” box

I’m guessing givng the 9022 configuration that the 3012 should have no less than a 160 gig base hard drive (to compete with the Motorola 6416 which offers 160 gigs)

Hope this information is helpfull!

James Doster
Digital Coordinator
Charter Communications

The press release:

May 19, 2008 06:00 ET

Charter Communications to Deploy Moxi Cable HD DVR 3012 from Digeo

Charter first to offer next generation Moxi for Cable

NEW ORLEANS, May 19 /PRNewswire/ — Digeo, Inc., today announced that Charter Communications, Inc. will begin deploying the new Moxi Cable HD DVR 3012.

The announcement marks the first order and deployment of Digeo’s second generation offering which incorporates a dual HD-tuner digital video recorder (DVR). The Moxi 3012 also includes the Emmy® award-winning Moxi Menu user interface, along with the following advanced features:

* Full DVR functionality
* CableCARD® multi-stream 2-way support
* Remote web scheduling capable
* External storage options up to 1TB
* Extensive data mining through the Moxi portal for real-time customer usage insights

“Charter’s support of our newest version of the Moxi platform marks an important milestone for Digeo,” said Greg Gudorf, CEO of Digeo, Inc. “We’re confident that Charter’s customers will enjoy the many new features that the Moxi 3012 provides.”

“Charter is committed to providing its customers a superior video service,” said Ted Schremp, Senior Vice President of Product Management and Strategy for Charter. “The Moxi platform is very popular with our video customers for its ease of use and functionality. The Moxi 3012 HD DVR has even more of the features and interactivity our customers value, and we are excited to bring the next generation of Moxi to our customers’ homes.”

The Moxi Cable HD DVR 3012 is targeted for deployment to Charter customers in the third quarter.

About Digeo, Inc.

Digeo, Inc. creates state-of-the-art home entertainment technologies, including digital media recorder (DMR) platforms and services. The company’s mission is to enable the best consumer experience in high-definition entertainment for the connected home.

Digeo’s flagship product — the two-time Emmy® Award-winning Moxi Media Center — serves as a hub for whole-home distribution of digital entertainment and more than 400,000 units have been shipped to more than 100 markets by eight cable operators nationwide. The company also licenses its technology to third-party companies as the user interface, application or customer connection portal to drive their products or services. Additionally, Digeo recently reached an agreement on a tru2way host device license with CableLabs and is developing a Moxi application for tru2way. Backed by Paul Allen’s Vulcan, Inc., Digeo is based in Kirkland, Wash. For more information, please visit http://www.digeo.com/.

Digeo, Moxi, and their respective logos are the trademarks of Digeo, Inc. Use of the trademarks and service marks of the National Television Academy (“NTA”), including the mark EMMY®, requires the prior express written permission of National Television Academy. All other marks are the property of their respective owners.

For more information, media only:
Elissa Everett, Digeo, Inc.
425-896-6279
elissa.everett@digeo.com

Anita Lamont, Charter Communications
314-543-2215

Marc Finer, Communications Research, Inc.
412-765-3535
mfiner@comm-res-inc.com

Source: Digeo, Inc.

CONTACT: Elissa Everett of Digeo, Inc., +1-425-896-6279,
elissa.everett@digeo.com; or Anita Lamont of Charter Communications,
+1-314-543-2215; or Marc Finer of Communications Research, Inc.,
+1-412-765-3535, mfiner@comm-res-inc.com

Web site: http://www.digeo.com/

Hello everyone. I want to provide an update on the Comcast DVR with TiVo Service.

In the past, some users have noticed long delays (up to several minutes) when scheduling recordings (including setting up and modifying Season Passes). We made a change recently to correct this issue, and you should now see improved performance when scheduling recordings.

The software update for the Comcast/TiVo DVR that rolled out to part of the region at the beginning of April is on hold for the moment, but we are working to get it out as soon as possible. As a reminder, this release contains fixes for a perpetual reboot loop (with the front-panel display showing 8888), the Dolby Digital output on DCH set-top boxes, improves the Guide HD filter behavior, and other bug fixes.

I’m also happy to tell you that there will be another release targeted for the next few months that will provide noticeable performance improvements, particularly to scheduling and Guide. I can provide an update later on as we determine the exact timing for this release.

Thanks again for your feedback and your patience as Comcast and TiVo work to improve your user experience.

They don’t say why they’ve put the current update on hold and haven’t continued deployment. I’d have to presume something went pear shaped with the initial roll-out. I hope they resume deployment soon and get the fixes out to the rest of the user base.

The agreement also allows CE vendors to formally participate in CableLabs processes and includes a license to use the tru2way trademark. The new agreement consolidates and simplifies two separate licenses, the CableCARD Host Licensing Agreement (Chila) and the OpenCable Application Platform Implementer Agreement. Formerly both were required for any CE vendor who wished to implement tru2way in their devices.

Via Multichannel News and Light Reading’s Cable Digital News.