There are no real revelations here, but I find it interesting how TiVo positions the products for the MSO market.

It is interesting that the Premiere and Q mention Amazon On Demand as one of the features. That would seem to indicate it is something MSOs could provide, yet they generally do not. I think they need someone to review these though, as the Premiere’s one-sheet states “Record four shows at once”, which is a Q feature only. So who knows, maybe the Amazon mention isn’t so meaningful?

The TiVo Preview sheet mentions YouTube only once, in the overview at the top. But I note that Charter’s recently published feature matrix for their Preview deployment indicates that YouTube is not supported on the Preview. A goof on TiVo’s document? I wouldn’t expect Charter to disable YouTube on the Preview if it is supported, since they enable it on the Premiere.

Between this one-sheet and Charter’s document it seems the Preview doesn’t support any OTT video streaming services – no YouTube or Hulu Plus. I wouldn’t expect Amazon or Blockbuster, since those are download services and the Preview doesn’t have any storage. And Netflix we know isn’t available for contractual reasons. I wonder if the Preview has an issue with Internet video streaming services, not enough memory for buffering? It just seems curious. I need to remember to ask about that at The Cable Show in May.

The Premiere and Q sheets also say “connected to the home network through Broadband”, which doesn’t make any sense, even in context. What they really meant, from context, seems to be “connected to the home network through Ethernet”. But that’s a minor, geeky nit to pick, I admit.

Oh, while I’m at it, another area of interest is the Partner & Affiliates resources page. There’s some really interesting stuff there, like the TiVo Sales & Install Guide, Brochures and Spec Sheets, screenshots, messaging for retailers to use in pitching TiVo’s products, etc. TiVo has a lot of interesting stuff squirreled away on their site, including documentation on their Network Remote Control Protocol.

But now their support page for TiVo has been updated with a link to a PDF for Multi-Room Experience. The PDF details both the TiVo Premiere and TiVo Preview (no mention of the 4-tuner TiVo Premire Q/Elite though), with a table of features for each. (Click for a larger view.)

I’m a little surprised by no YouTube on the Preview, I would’ve taken that for granted as a standard feature. I’m nearly as surprised by the lack of web video support. It seems like there is no broadband streaming video support at all, only local streaming from a TiVo Premiere. There is some OTT content; music services like Rhapsody, Pandora, and Live365 are supported. It is nice to see that scheduling recordings and setting up Wish Lists are ‘Coming Soon’. We’d heard as much earlier from RCN, but confirmation is nice.

While Charter’s deployment timeline has stretched, it is good news that they’re introducing the TiVo Preview to the mix. I am still a bit surprised by the lack of the Premiere Q. The quad-tuner box was tailor made for MSOs. Unless Charter still has too many hybrid service areas and the all-digital Q wouldn’t work for them. In my area I expected to lose some channels on my Premiere Elite, since I’m on Charter, but it turns out the analog channels I used seem to have digital simulcast and I didn’t notice any losses.

Now, I think someone jumped the gun in posting this. If you look closely you’ll notice the pages are marked diagonally with “Draft For Internal Review – Do Not Distribute”. So either someone forgot to save out a new copy of the document without the watermark, or this wasn’t supposed to go live yet. Just in case, here are the two pages of the document – it’s a bit more compact than the 6MB PDF.

Thanks to reader Sam Biller for the tip.

But this really wasn’t a surprise; it was mentioned before – by TiVo’s Director Product Marketing, Jason Wong. Quoting my earlier post:

He mentions “a couple of thin-client zapper boxes, with or without a tuner”, which is interesting, since the existing TiVo Preview does have a tuner and CableCARD slot. Perhaps TiVo is working on a more Roku-like streaming-only device? He does mention it again later, referring to it as a ‘thin-client’.

Later in the financial call, during the Q&A, Roger’s expanded upon the IP-based STB, saying:

It is a way for multiple sets in a household to be served. It works with a core unit, called a gateway unit, that allows for multiple streams to multiple television sets as part of a whole-home solution. It is something that we will be delivering to a number of operators who are looking for it in the middle of the year, so I’m not going to be precise with respect to which quarter we deliver it in. But it is an important part of our whole-home, multi-device set of solutions. We have a non-DVR set top today that we are deploying for operators who want to make sure that they have a cheaper multi-set solution so that they can have a non-DVR set top working out there, but this is a way to bring down cap-ex expense even further. And ultimately is a complement to the core TiVo unit.

The “current non-DVR set top” would be the TiVo Preview, so this unit is clearly a new box. And the lower cost reflects the removal of the tuner hardware. But note the bit about “deploying for operators”. Like the TiVo Preview, this unit is, initially at least, targeted at TiVo’s MSO customers – not retail.

This is also a product I discussed last Friday with TiVo’s Public Relations Manager, Jessica Loebig, and VP and GM of Product Marketing, Jim Denney, along with the transcoder box. They couldn’t provide too many details on the IP STB, but the gist is that this will be an IP-only, tuner-less streaming box. It is not a retail version of the TiVo Preview, as that unit has a CableCARD tuner. Rather, this would be an even ‘thinner’ thin client, which relies entirely on the network for content. My understanding is that, like the Preview, it would access OTT content directly from the Internet, as well as streaming content from a TiVo Premiere DVR within the home.

Live TV would also utilize a tuner from the central TiVo Premiere, there being no local tuner and all. That’s what I was hinting at in my transcoder box post when I said “As well as for another application that’s coming, but I’ll leave that for another post.”.

If TiVo could deliver this at a low enough price point, I think it could be an interesting entrant into the streaming STB market. TiVo would clearly need to beef up their third party content offerings to compete with the likes of Roku, Google TV, and Boxee, but that’s not out of reach if they promote their new SDK effectively. And TiVo’s MSO market offers a unique attraction for developers looking to address that market. If they offered this unit at retail it could leverage apps developed for the MSO market, and vice-versa.

But first TiVo would have to offer this at retail. I discussed this with Jessica & Jim, and they recognize that there is demand for such a product, and acknowledged that it’d certainly be a perfect companion for the Premiere Elite. But for now TiVo doesn’t have any plans to bring the TiVo Preview to retail. Currently they seem focused on polishing the products in the MSO market, which may not be a bad approach – as frustrating as it may be as a consumer who desperately wants one.

In the MSO market they have the MSO to support the customer and work out any issues. If they can improve the product in the MSO market, when they do finally bring it to retail it should be much more polished. The major concern seems to be the user experience, and potential network issues. MSOs deploying the TiVo Preview are insisting on MoCA or wired Ethernet with minimum performance for the installation. In the retail market you’d be much more likely to have people using iffy network connections – weak wireless or powerline connections, etc. And they’re more likely to blame TiVo if the product doesn’t work well than to recognize a network issue.

Personally I think TiVo could take an approach similar to what they planned for the Premiere Elite. Such as“vigorous customer and retailer education efforts designed to ensure that consumers recognize the capabilities” of the new box, and marketing the streaming box“primarily through its custom install, high-end retail, and TiVo.com channels” where they can better educate the customer on the requirements for successful utilization.

My impression is that TiVo is certainly aware of the retail demand for such a unit, and they’re constantly evaluating it, but they’re not yet ready to launch. But they probably will a little further down the road.

Oh, and going back to the SDK, I asked about that on our call last Friday as well. Right now TiVo doesn’t have much to say other than “stay tuned”, and to confirm that the new SDK environment is Adobe AIR with ActionScript 3.0, but they hint at other environments in the future.

Jason is just a font of information. Looking back to a post he made on 10/24 he talks about RCN TiVo Premiere units receiving the 14.9 software, and what some of the fixes included are. I’d have to presume the same fixes apply to retail 14.9 upgrades:

Fixes Black Screen issue (where a tuner will have a black screen and you either need to turn on signal meter or reboot the box to recover the channel)

This code is needed for the Primeres to work with the Q bundle, (thus multi room stream to the Q and Preview)

Fixes Rhapsody

There are some other subtle fixes in tho code as well. Overall you should seen more stability and some slight speed improvements in the UI.

Further back on 10/17 he shared some info about the new TiVo Preview:

Runs SDUI and HDUI
NO Hard Drive , No Buffer, Thus no Pausing ability on LIVE TV
MOCA Built In
NO YOUTUBE at this point, thats coming later.
Pandora and most of the other apps are on the box
Music / Pictures , works with TiVo Desktop
No Fan
1 LED
You can turn off the LED
VOD

In the same thread he also posted photos of the new TiVo Preview. It is a fairly small box.

In another post Friday he mentioned a feature planned for the TiVo Preview, likely in late 1Q12 – the ability to start a recording on the Q. (And, I’d guess, a standard Premiere unit.)

I know many of you are worried about giving up the ability to pause LIVE TV on the preview.. But I did want to share that down the road probably late Q1 2012. The Preview will have the ability to start recordings on the Q. Thus:

You could remotely start the recording on the Q then stream the recording and pause the stream and such.. Thus giving you the sense of a DVR in the bedroom…

TiVo still hasn’t announced any plans to release the TiVo Preview to retail, just to MSOs at this point. But I really hope they do. I’d love to have one for my bedroom to pair to a TiVo Premiere Elite in my living room. And possibly a second one in another room as well. But if Sling Media beats them to the punch and releases SlingPlayer for Google TV or Roku I might just go that route – since I own both a Google TV and Roku, and Slingboxes. I wonder if a TiVo Preview from Charter could be paired to a retail TiVo Premiere Elite…

We’ve also initiated a key component of our next generation TV strategy with our TiVo pilot underway in Texas. Early pilot participants have responded favorably to the overall service, particularly the improved recommendations, user interface and search capabilities, all of which enhance the customer experience and should increase usage of our on-demand library.

We will complete a full production launch in Texas and conduct pilots in a few additional markets later this year with a full production launch enterprise wide in the first half of 2012. As you can see we are making great strides in improving our video offering and we believe that these enhance our competitive position in video.

And now Charter has their TiVo page up, and it says TiVo is coming soon to Ft. Worth, TX. And coming soon to other markets after that. Since they plan to have it launched ‘enterprise wide’ in the first half of 2012 it seems like it should happen fairly rapidly.

Charter also has a quick demo video up to promote their TiVo service:

They have a good deal of support information up as well, including a Viewer’s Guide, Quick Guide, and Quick Tips. The materials strongly promote Charter’s OnDemand, YouTube, and Pandora. Interestingly they also make a point to promote TiVo Desktop and the ability to transfer shows via TiVoToGo. But, as a Charter customer myself, they copy protect nearly all of their content. Unless they’re planning to change their practices it seems like their customers are in for a disappointment.

It looks like the only video services supported will be Charter OnDemand, YouTube, and web videos. No Netflix, Hulu Plus, Blockbuster OnDemand, Music Choice, or Amazon Instant Video for Charter TiVo customers. That’s interesting since just last week they announced an initiative to integrate Netflix, Hulu, and Amazon Instant Video content into search results on Charter.net. Perhaps down the road they’ll enable these same services on their TiVo units. It sounds like Charter wants to do so, but their hands are tied by rights issues. From an article last week in FierceCable about the announcement:

Charter spokeswoman Anita Lamont told FierceCable that the MSO would like to allow subscribers to search for Web video content from Hulu, Amazon and Netflix through their cable set-tops, but that rights issues prevent it from offering that fuction. “Right now, that functionality is essentially disabled on leased boxes due to programming rights issues. This is disappointing to us, and our customers, but we believe that it should and will change over time,” Lamont said. “This is all very fluid, and we anticipate that the rights equation will change over time,” she added.

On the music side in addition to Pandora they will have Rhapsody and Live365 support.

Charter customers will have Multi-Room Streaming (MRS), and they will be getting the TiVo Preview as well, if the Viewer’s Guide is anything to go by. From Page 57:

Streaming from another TiVo Box

Movies and programs stored on a TiVo Premiere DVR can be streamed to another TiVo device (either another TiVo Premiere DVR or a TiVo Preview HD-STB) using Multi-Room Streaming (MRS). (Streaming means playing a video as it downloads, without having to wait for the download to finish.)

I’m happy to see TiVo is using the same Multi-Room Streaming “MRS” abbreviation I’ve been using. (I swear, I didn’t know. It just made sense vs. MRV for Multi-Room Viewing.) I take issue with the description though. Streaming is not downloading, there is nothing to wait for, no ‘finish’. And no, it isn’t confused with the MRV copying – that’s the previous entry in the manual. I think this is a case of a confused tech writer who didn’t really understand the subject matter. TiVo, you might want to get that corrected.

Streaming means, well, streaming the content directly from the other unit for display via the local unit, with no local copy being made. That’s as opposed to MRV which is a copying process and allows you to begin viewing the local copy while it is still transferring.

There is one item I found very, very interesting. On Page 75 of the Viewer’s Guide:

Tuning adapter

This setting is not applicable to your setup.

As I said, I’m a Charter customer. Charter is heavily invested in using Switched Digital Video (SDV), and as such I need to use a Tuning Adapter with my retail TiVo. Could this mean that Charter is using the same IP back channel used for OnDemand for SDV? If so, that’s the one thing that would kind of tempt me to use a Charter TiVo box instead of a retail unit. I’d love to get rid of my TA. It is the weakest link in my setup. Every once in a while it resets or locks up and I lose recordings until I power cycle it. And I sometimes have recordings fail with the reported reason being the video signal was not available, but my cable wasn’t out – sometimes the other tuner recorded a different program at the same time. I suspect the TA failed to tune the SDV channel.

TiVo, Charter, I’m begging you. If you have developed this software for the Charter-distributed units, please find a way to bring it to retail units! Cox and Comcast are planning to support OnDemand on retail units, surely it can be done. For that matter, give us OnDemand – all it can do is increase your business!

When Charter brings this to my service area (Worcester, MA) I may get a unit to try it out. But I’m still more interested in the retail TiVo Elite’s four tuners and broad support for OTT content. Being able to handle SDV without a Tuning Adapter is tempting, given the TA issues I’ve had, but it isn’t enough to convince me. I really don’t understand why MSOs like Charter, RCN, Suddenlink, and Grande Communication don’t allow retail TiVo units to access their OnDemand content, etc. They have the infrastructure in place and the software exists, why keep customers locked out of services they’d be happy to pay for?

Speaking of the TiVo Premiere Elite, I’ve received one of the few review units TiVo is sent out to bloggers & press. It just arrived late this week, I’m planning to get it set up tomorrow.

The rollout for the products will be done in phases. The first phase will be a TiVo whole home bundle. This package will consist of 1 RCN TiVo Q with 1 Preview. For a bundled price that has not yet been finalized.

You can then add on previews at a fee (yet to be finalized)

If you have a premiere and wish to KEEP your premiere and have it work within the BUNDLE for Multi-Room Streaming then that will be supported, You Premiere will drop to the price of a SECOND DVR in the home and that premiere MUST be hardwired to qualify. Then you premiere will become part of the Whole Home DVR family.

Again, MOCA is the engine that makes this run, the plan is that most Q’s installed will be hardwired to your router. If that can not happen then a ActionTec ECB (ethernet coax bridge) will be utilized to light MOCA throughout your home.

This is the scope of Phase 1 of the launch. Pricing should be finalized within the next couple weeks as well.

Phase 2 :

Preview in a standalone mode

Phase 3 : (Not approved yet) : Adding a Preview to your account
that has a Premiere.

RCN’s official policy is that all units must be hardwired via MoCA or Ethernet. They will not support WiFi, because, as Jason put it:“The reason is Multiroom Stream will not work over Wireless, It will suck.. Thus breaking up. pausing, kinda like trying to watch a movie over a analog modem connection.” I have to beg to differ, a good 802.11n network should be more than enough – average speeds are better than Fast Ethernet or MoCA 1.1. And a good dual-band 802.11n network should be excellent. Of course, I can see why RCN would take this blanket stance from a support perspective. Customers trying to stream over 802.11g or a poorly configured 802.11n network, will probably have trouble and it is too much to ask RCN to deal with. But what RCN doesn’t know won’t hurt them, I expect experienced users could setup an 802.11n bridge. It should all look the same to the box.

Jason also reports that the TiVo iOS app will work with the TiVo Premiere Q, but it will not work with the TiVo Preview. Since the Preview is a non-DVR STB which is really just a ‘Live TV’ tuner and a streaming receiver box, and the app is primarily about managing recordings that’s not a big surprise.

Still no word on when we might see a TiVo Preview at retail to go with the just launched TiVo Premiere Elite. I hope we don’t have to wait too long, the Preview would really increase the value proposition of the Elite. But, as we haven’t yet seen an application for a waiver, and the FCC would have up to 90 days to rule, I don’t think we’ll be seeing the Preview at retail this year. I don’t think it will be covered under the waiver issued for the Premiere Elite itself as it explicitly names the Elite. I’m planning to pick up an Elite, but I’d also pick up a Preview, maybe two, if available. Please TiVo, don’t make us wait too long. I know you might be concerned about networking issues impacting streaming, etc., but you’re already restricting sales channels for the Elite and requiring customer education. Surely you can do the same for the Preview. Make it happen. Soon.

In the meantime, RCN customers will be able to begin benefiting from the Preview in mid-November and I expect Suddenlink and even Charter will follow later in the year if they keep to their plans.

Thanks to Sam Biller for the heads up.

So why the post? Well, a couple of weeks ago I posted about the folks at TiVo Community spotting the new 16.x software. User brentil was doing more digging, and he found something very interesting. First up, it looks like TiVo is working toward enabling SMP – symmetric multi-processing, aka dual-core support.

For the geeks, in \arch\mips\tivo\Gen07C\setup.c, which appears to be used for the Premiere Elite/Q, believed to be code named ‘Gimbal’:
#ifdef CONFIG_SMP
if (!strstr(arcs_cmdline, "maxcpus="))
{
/* forcing to 1 CPU until SMP is fully debugged */
strncat(arcs_cmdline, " maxcpus=1", CL_SIZE - 1 - strlen(arcs_cmdline));
}
#endif

brentil determined that, as the BCM7413 is derived from the BCM7405D uses the same settings, which set CONFIG_SMP=Y. However, it seems the Gen07 (Premiere) and Gen07P(Preview, believed to be code named Picasso) do not have this code. Could they be further along in debugging SMP on those units? Curious, but not the real find.

The real find is this, in the Gen7C/P Makefile is:
# Makefile for BCM97125A0 board (includes 7019 family)

In the Gen7 Makefile is a copy & paste of the Gen06 Makefile, which mentions the BCM97401C0 – the TiVo HD’s chipset.

Why is this interesting? The BCM7125 is one of Broadcom’s loaded chips, and quite a chip it is.

The Broadcom BCM7125 is a single-chip, multi-format HD cable STB solution featuring high levels of integration including an integrated Multimedia over Coax Alliance (MoCA®) 1.1 core, HD AVC, dual 1GHz cable tuners and HD DOCSIS 2.0 compatible modems with 3.0 channel bonding over 4 downstream channels. This level of integration and performance enables worldwide service providers to offer the latest in connectivity, HDTV programming and advanced 3D user interfaces to their subscribers while significantly reducing power requirements, complexity and overall bill of materials (BOM) cost.

Integrated MoCA technology enables service providers to deploy whole-home digital media distribution and connected TV services such as multi-room DVR. The BCM7125 allows multiple users to store, time shift or access content from media servers or residential gateways for playback on STBs anywhere in the home, driving the transition to a more connected and interactive home network environment.

Now, it might seem like this means the TiVo Premiere Elite and TiVo Preview are using this chip – after all, they have MoCA. But I don’t think so, because we know that Entropic is providing the MoCA hardware for these units. And it wouldn’t make sense for TiVo to be using an external MoCA chipset if the SoC supported MoCA. It’d be a wasted expense.

Now, there is also a BCM7119 which is basically the BCM7125 without MoCA. It could be they’re using it and the reference board is the same. But why use that and an Entropic MoCA chip instead of just using the 7125? That’s added complexity and cost. Both Broadcom chips also include built-in cable modems and DLNA support. And there’s also no indication that either unit has a built-in cable modem or DLNA. We won’t know for sure until someone gets the Elite and does some hands-on investigation work to find out what chip it is using.

Could the Elite and Preview be using one of these chips? It is possible. TiVo could be hiding a few tricks up their sleeve with a dormant cable modem and DLNA support that they can turn on later. DOCSIS support could allow for DSG – DOCSIS Set-top Gateway – support, which is used for communication with the head end for things like OnDemand and SDV. And DLNA could be how they’ll support whole-home applications. Anything is possible, but if so they’ve managed to keep a pretty tight lid on the info.

But it could also be that these chips are the foundation for another generation. With built in DOCSIS support and MoCA it could be especially appealing to MSO partners. It would give a unit capabilities similar to the Virgin Media TiVo in the UK, with a dedicated channel for apps and IP delivered content.

So this is certainly tantalizing info. Who knows, it could be a red herring, some artifact of an earlier development branch that was abandoned. Perhaps TiVo was thinking of using the BCM7125 but opted for a different solution, and the comment in the code never got updated. But that’s the pessimistic view, and I prefer to be optimistic. If it isn’t the Elite, perhaps it’ll be the next generation.

As Light Reading reports:

In addition to giving Entropic an undisclosed stake in privately held Zenverge, the money will go toward the development of products aimed at MSOs and other service providers that convert incoming video signals into formats that can be displayed on PCs, tablets and smartphones that are within reach of a home’s Wi-Fi network — akin to what a Slingbox does today, but without the out-of-home access element.

The companies initially will focus on a video-transcoding “sidecar” product that will connect to set-top boxes. Future implementations will be baked into network-attached storage (NAS) devices and set-tops or video gateways, says Vinay Gokhale, Entropic’s SVP of marketing and business development.

Place shifting is perhaps the key feature still missing in TiVo’s products. I think it is becoming increasingly important as MVPDs introduce direct streaming services that bypass the STB, delivering their content directly to PCs, tablets, and smartphones. There is also competitive pressure from Echostar’s SlingLoaded efforts and other products like DirecTV’s upcoming Nomad and Comcast’s Televation box, both of which use Entropic’s silicon for MoCA, but ViXS chips for the transcoding. I think TiVo needs to provide a way to stream content to remain competitive, both in retail and for their MSO partners.

The inability to stream video from a TiVo to a portable device is most painfully evident in TiVo’s iPad and iPhone apps. You can fling content from the app to view on your TiVo, and you can setup recordings, see what is on the TiVo, and manage them – pretty much everything except watch them. The real issue is that TiVo recordings are high-bandwidth MPEG-2, that’s what digital cable and ATSC OTA broadcasts both use. But the high bandwidth makes it less than ideal for streaming to mobile devices. And, even if that weren’t an issue, most mobile devices aren’t designed to handle MPEG-2. The standard for mobile devices is MPEG-4/H.264, and maybe support for other modern codecs like VC-1, DivX, and/or WebM. To stream content to an iPad, for example, TiVo really needs hardware to transcode it to H.264 first, just like a Slingbox.

One possibility is a solution along the lines of the Sling Adapter for the Dish Network ViP 722 DVR. It is a simple USB hardware dongle which handles the transcoding. The video signal is fed to the box via USB, transcoded to the proper codec, resolution, framerate, etc., for the destination device, and then fed back over the USB to the DVR. All of the network communication is handled by the DVR, as is the real intelligence. TiVo could create a transcoding dongle like this for their hardware. Now that EchoStar, Sling’s parent company, and TiVo are no longer beating on each other in court, perhaps they could even license the Sling Adapter wholesale and simply implement the required support in the TiVo software. The advantage is that Sling is the place shifting market leader and they have clients for a number of platforms. It wouldn’t be hard for TiVo to build support into their apps either.

The Nomad and Televation boxes take a different approach, the same one Entropic is apparently pursuing with Zenverge. Instead of a USB sidecar dedicated to one DVR, these are network sidecars, kind of like network attached storage. They live on the MoCA network and thus can theoretically be shared by multiple DVRs in the home. Just like the Sling Adapter does via USB, these units take a data stream of the encoded video in over MoCA, do the necessary transcoding, and feed the data back to the DVR via MoCA. The DVR then handles the intelligence for routing the transcoded video to the client device over whichever network connection is appropriate. Since the new TiVo Premiere Q and Premiere Elite will have MoCA, this would also be a viable solution for them. Older TiVo units, like the Premiere, could use the devices via Ethernet as long as there was an ECB (Ethernet Coaxial Bridge) into the MoCA network.

Given the existing supplier relationship between Entropic and TiVo, and the competitive pressure on TiVo to add place shifting, this could possibly be how TiVo gets there. This is all speculation, of course.

As for the statement that it is for streaming within the home only, that may be true for the initial plans. However, once you have the transcoding working and a solid client, extending it to streaming outside of the home is the easy part. That’s all basic network routing. If you can ever everything else working, adding that is a snap.

Via Light Reading.

The competition in today’s residential gateway and STB market is fierce and manufacturers are challenged with developing multi-channel designs where small size and low power devices have become critical for meeting MSO requirements. The MxL241SF is an easy and cost effective method for adding channels in more complex STBs and gateways.

The MxL241SF combines MaxLinear’s cutting-edge front-end RF technology with a proven QAM demodulator solution. The device tunes to 256 QAM and 64 QAM channels up to 1GHz and provides a standard MPEG transport stream output for DOCSIS and video applications while meeting the high performance, low power and small form factor requirements for developing next-generation, multi-tuner cable video gateways and advanced set-top boxes (STBs). The device also supports legacy out-of-band (OOB) reception with CRX/DRX outputs to a CableCARD™, and one is used in each of the TiVo boxes for this function.

“This design win with TiVo is an important milestone for MaxLinear. TiVo sets extremely high standards for its products, and TiVo’s selection of our cable tuner-demodulator SoC is a wonderful validation of our exceptional CMOS broadband RF/mixed-signal IC technology,” said Brian Sprague, MaxLinear’s Vice-President, and General Manager for Broadband & Consumer products. “TiVo has found the MxL241SF to provide the ideal tradeoff between cost, power and space to be able to incorporate multiple receivers in the form factors of existing platforms as well as enabling smaller form factor platforms such as the TiVo Preview.”

The release also confirms some info we’d already heard about the TiVo Preview having a built-in CableCARD tuner:

The Premiere Q is connected to the main cable drop and communicates to the TiVo Preview, which functions as a thin client in other rooms throughout the house creating a fantastic multi-room viewing experience. The TiVo Preview also can be used by cable operators as a standalone HD cable STB.

It must have it’s own tuner if it can be used as a standalone STB.

A related press release on the MxL241SF has some more info on the chip for the curious.

So now we know which tuners will be used in the new products.

What is important is that RCN is looking for five customers to test both the Premiere Q and the non-DVR Preview box. Jason Nealis, RCN’s Sr. Director, Video Product and Video Operations, posted in the forums at DSL Reports:

I need 1 customer. from DC , PA, MA, NY AND IL to get help with looking / testing and getting a feel for the new 4 Tuner Tivo (quad) and the new NON DVR TiVo Preview… SO…

I’m going to do a lottery / ping pong ball draft…

In order to qualify, you need to have

(2) TV’S .. HONESTLY I NEED THE BOTH TO BE HD if possible, you must have at least 1 HD!

(1) TV WILL GET THE TIVO QUAD TUNER

(1) TV WILL GET THE TIVO PREVIEW (NON DVR/ HD ONLY TIVO)

yes, btw you need to have RCN TV and internet.

———————————————————————-

PM / EMAIL me your :

NAME
RCN ACCOUNT #
and market (DC / PA / NY / MA / IL)
Email Address

———————————————————————-

I will collect these until 1159PM EST on Friday 9/2

then on our about 9/4 or 9/5 we will select 1 customer from each market to test these proposed BUNDLE of the TIVO Q and a TIVO PREVIEW… We may even do a live video selection lol
Our at the very least Internet Chat room …
–
Jason Nealis,
Sr. Director, Video Product and Video Operations

Jason’s a great guy, we worked together a bit earlier in our careers, back around ’96-’97.

So if you’re an RCN customer in DC , PA, MA, NY or IL and you have two TVs (at least one HD), you have a shot at beta testing the Premiere Q and Preview. (And if you wanted to write up a blog post for Gizmo Lovers I think we could work something out. )

Good luck!

But, IMHO, the real big news came at the 08:01 mark when Tom said:“Our deal with DirecTV is moving toward launch with the DirecTV TiVo HD DVR now being manufactured. And we expect DirecTV to publicly share specific launch details in the relatively near future.” I know we’ve had numerous release date promises in the past, but DirecTV isn’t going to begin manufacturing hardware if they don’t have pretty damn solid plans to release it. Perhaps the new HD DVR DirecTV obliquely referred to on their recent financial call really was the new DirecTiVo after all.

Later in the call, during the Q&A session at the 42:26 mark Rogers talks a bit about the agreement with DirecTV including the“significant marketing obligations” DirecTV has once the new unit launches. He added that DirecTV will“have plenty of incentive to market based on those obligations.”

And finally, at the 46:42 mark he is asked about the 08:01 statement regarding the new DirecTiVo being in manufacturing, specifically if that means the code had been accepted. In response Rogers stated:“…the boxes are in the manufacturing process with our code having been delivered…” So it sounds like things really are, finally, moving forward to release and based on the statements on the call I think we’ll see the units released this year.

I’m not going to place a bet on it though. Not just yet.

As for the financial results in general, TiVo’s MSO business is starting to show positive results.

                                TIVO INC.
                               OTHER DATA

                                                      Three Months Ended
Subscriptions                                              July 31,
                                                     --------------------
            (Subscriptions in thousands)                2011       2010
                                                     ---------  ---------
TiVo-Owned Subscription Gross Additions:                    25         32        

        Subscription Net Additions/(Losses):
TiVo-Owned                                                 (43)       (48)
MSOs/Broadcasters                                           10        (77)
                                                     ---------  ---------
  Total Subscription Net Additions/(Losses)                (33)      (125)
Cumulative Subscriptions:
TiVo-Owned                                               1,165      1,366
MSOs/Broadcasters                                          763      1,018
                                                     ---------  ---------
  Total Cumulative Subscriptions                         1,928      2,384
% of TiVo-Owned Cumulative Subscriptions paying
 recurring fees                                             57%        56%

So while they continue to bleed TiVo-owned subs, losing a net 43,000 this quarter – which was down from a loss of 48,000 a year earlier, the MSO subs grew by a net 10,000. That’s an improvement of 87,000 from the loss of 77,000 subs a year earlier. I’m sure a lot of that reversal is due to Virgin Media alone adding over 50,000 subscribers, with the rest contributed by RCN, Suddenlink, & TiVo in ANZ and likely reduced losses from DirecTV. Also a positive, the average revenue per MSO subscriber increased from $1.20 a year ago to $1.94. Clearly the new subscribers are worth more to TiVo.

Update: While I was writing up this post, Dave Zatz also posted at Zatz Not Funny. The biggest piece of evidence is this new DirecTV training video which DBSTalk members noticed, and that Engadget obtained and posted:

Unfortunately the video confirms some of the earlier rumored information. It does look like the hardware is similar to the old HR-22 DirecTV DVR. The video confirms that the units do not support multi-room viewing. They do support networking and other DirecTV network-based features, so whole home support could theoretically be added via a software update. And the UI appears to be the old SD UI, as first reported a couple of years back. There had been some hope that all of the delays meant the unit had been updated. On the other hand, the new box appears to come with the same remote as the TiVo Premiere.

Furthermore, Zatz Not Funny received an anonymous comment claiming the new units will be delivered on 9/25/11. Though perhaps there is another model in the pipeliine, as rumored at DBSTalk.

Key points:

• Targeted at the custom home theater market – which means it isn’t going to be cheap. Given the current Premiere/Premiere XL $99.99/$299.99 pricing, I expect this to be at least $499.99, and possibly much more.
• Four digital (QAM) tuners
• 2TB of storage – 300 hours of HD or 2200 hours of SD recordings
• Supports all TiVo broadband partners (Amazon, Netflix, Blockbuster, Hulu, YouTube, etc.), unlike MSO boxes which lack some of these (notably Netflix) due to contract limitations.
• Network content sharing with other TiVo boxes – the Premiere & Premire XL, and probably the Preview if that ever comes to retail. This seems to be streaming, which we know is coming.
• MoCA support, including MoCA bridge. This was a feature of the Premiere Q some were unsure would make it to retail.
• THX-certified, as befits a high end box.
• Full 1080p and 1080i support, including HDMI compliant splitters for up to 16 HDMI ports. We’ll see what ’1080p’ means. The TiVo Premiere has 1080p support – but only 1080p24 pass-through, no upscaling, no 1080p60, etc.
• Supports Control4, Crestron (misspelled in the slide as ‘Creston’), RTI, and other control systems. I’m guessing this is the network remote feature that is in the Series3 and later boxes.

To use the Premiere Elite you’ll need digital cable (QAM) or Verizon FiOS, one Multi-stream CableCARD (M-Card), and a subscription to the TiVo service. The unit will need to be connected to the network – Ethernet, MoCA, or WiFI (using a TiVo WiFi adapter). There is no mention of a phone line adapter, available for the Premiere/Premiere XL, but who’s really going to buy such a high end unit and use a phone line anyway?

The training materials make it clear that it is NOT compatible with analog cable, ATSC/antenna, satellite, or AT&T U-Verse. This is a digital cable/FiOS only unit. OTA users start screaming… now. I wonder what factors went into the decision to block ATSC. It is still digital, and QAM/ATSC tuner blocks exist. With the growth in cord cutting this could’ve been kind of the hill for OTA users.

In the ‘Whole home solution’ slide they have a ‘circle of life’ showing the Premiere Elite, Premiere, Premiere XL, Media Server, Laptop/PC, iPad/mobile device, and Control system. (Note the TiVo Preview is not listed.) It isn’t clear if that refers to existing functionality that we’re aware of – TiVo Desktop, the existing iOS app, etc., or if there could be more. In mentioning a media server, could TiVo finally have implemented DLNA? With out without DTCP-IP? I really hope so, but I’m not holding my breath. With the new streaming support if would be nice if there were a client for other devices to receive the streams, not just another TiVo. For devices like the iPad, iPhone, Android phones, etc., which don’t handle MPEG2 well, could the Elite include transcoding for real placeshifting support? Again, I doubt it, but it really would be a nice addition.

In addition to the training slides, TiVo’s FCC filing includes additional information about their consumer education plans to handle the digital-only aspect of the product. The in-store data sheet will contain this notice:

CableCARD™ Decoder. A CableCARD decoder is required for your TiVo Premiere Elite DVR to receive an cable programming. The TiVo Premiere Elite is designed for use only with digital cable systems. It does not receive analog programming, including over-the-air, and will not work with an over-the-air antenna. Most of the largest cable providers have “digital simulcast,” which means they rebroadcast all their analog channel programming on digital channels as well. This means that all programs available on analog channels are also available on digital channels when a CableCARD is inserted. Therefore, if your provider has “digital simulcast” you will not miss any of your cable channel programming with a TiVo Premiere Elite. Please contact your provider if you are unsure whether its service provides digital simulcast of all analog programming.

The Quick Start Guide and User Guide will also make it clear:

a. Quick Start Guide — The Premiere Elite packaging includes a large (18″ x 24″), heavy-weight, glossy installation guide that includes the following prominent notice:

The TiVo Premiere Elite is intended for use with digital cable systems only and does not work with external cable boxes, analog cable, or over-the-air antennas. A CableCARD decoder is required to receive any cable programming. To receive digital cable channels, and to watch and record multiple channels at the same time, you need one Multi-Stream CableCARD decoder (M-Card) from your cable company.

b. User’s Guide — The detailed Premiere Elite information booklet included with all
units includes notifications essentially identical to those of the in-store “Data Sheet” described above.

This all gives us a tantalizing peak at the TiVo Premiere Elite. Now, if only the FCC would hurry up and grant that waiver.

TiVo is urging the FCC to grant the waiver expeditiously, because they already have a timeline in mind. The CEDIA show starts September 7th, and TiVo plans to focus marketing efforts at the show. They also want lead time to prepare marketing materials and get the retail sales force trained. They plan to ship the Elite in mid-September so it can be on shelves by mid-October, in time for the holiday shopping season. That also lines up with the information from Virgin Media that a new software load is coming in October to enable streaming content from a TiVo.

Expeditious grant of TiVo’s request is particularly appropriate in this case because time is of the essence as TiVo seeks to expand the consumer market for an all-digital DVR. TiVo urges the Commission to consider the business realities that TiVo will face in marketing, advertising, distributing, and sales force training in connection with deploying a new retail product such as the Premiere Elite. For example, in the high-end retailer outlets where TiVo will be focusing its retail marketing efforts, distributors are more discriminating regarding their stock, select products less frequently, and require far more lead time for point-of-sale materials and sales force training. In addition, the trade show for the custom installers to whom TiVo will be directing another substantial portion of its marketing efforts, known as the CEDIA show, begins on September 7,2011.17 Tivo’s window of opportunity to stimulate demand from retailers and custom installers, therefore, is short and imminent. Given these factors, TiVo must be prepared to commence shipping the Premiere Elite and associated sales and training materials by no later than mid-September to place the Premiere Elite in retail outlets by mid-October. Otherwise, the Premiere Elite may be unavailable to consumers in time for the important holiday sales season.

Under these circumstances, and bearing in mind both the important policy considerations and the expedited process contemplated by Section 629 of the Act, TiVo requests that the Commission accelerate its decision making process here and allow TiVo to bring the benefits of superior technology to the retail navigation devices market as soon as possible. An expeditious grant would be consistent with the requests of consumers in this proceeding, and, as demonstrated in the Petition, with the public interest and the long-standing but elusive policies embodied in Section 629 of the Communications Act.

Of course, this is an all-digital device – no analog support – which means it will not handle any analog cable channels, such as those present in ‘digital’ cable systems that are actually hybrid. And that could lead to consumer backlash without sufficient consumer education. But TiVo has a plan to deal with that as well:

Although comments submitted by consumers in this proceeding demonstrate that they already aware of the Premier Elite’s capabilities, TiVo reiterates its commitment to undertake vigorous customer and retailer education efforts designed to ensure that consumers recognize the capabilities of the Premiere Elite and purchase it only where it will be deployed in a compatible digital cable system. Those commitments include: (i) marketing the Premier Elite to customers in all-digital cable systems and systems that offer a digital simulcast of their analog signals; (ii) marketing the Premier Elite primarily through its custom install, high-end retail, and TiVo.com channels, which will verify that customers have all-digital service or digital simulcast service and are fully aware of the Premiere Elite’s capabilities before purchase; (iii) developing clear and easily understood point-of-sale disclosures and retailer scripts; (iv) working to educate any retailers as well as cable operators about the Premiere Elite’s functionality; and (v) offering free return or exchange for a TiVo product that includes analog functionality to any customer that mistakenly purchases a Premiere Elite for use in an analog cable system. TiVo’s commitments to consumer education and support should dispel any potential concerns regarding whether the requested waiver serves the public interest.

So it seems that TiVo is all ready to go with a retail launch of the Premiere Elite, all they need is permission from the FCC. Somewhat disappointingly there has been no mention of the TiVo Preview for retail. The Preview is the non-DVR companion box for the Premiere Elite’s MSO-targeted alter ego, the Premiere Q, announced in June. Similar in some ways to the just launched Insignia TiVo-powered connected TVs, the Preview would have a CableCARD tuner and support for OTT content, but no hard drive or DVR features. But the Preview’s special trick would be acting as a whole-home DVR client box to access a TiVo Premiere Q in another room. And, as the Elite is a retail version of the Q, most people presume it could do the same with an Elite. Since the Preview is believed to be digital-only as well, it presumably would need a waiver. Though this may be a cause where one waiver would allow TiVo to introduce all-digital products in general, and not just the Elite.

I’d love to get one TiVo Premiere Elite, for the living room, and at least one TiVo Preview, for the bedroom. If it works well, and pricing is reasonable, I’d probably get another Preview for my front room, where I don’t have a TV currently but my fiancée is interested in adding one.

Getting back to TiVo’s comments, it was interesting to see them citing comments left by end users, including yours truly, and not just the big names. I changed my name over eleven years ago, but I still get a kick out of seeing ‘MegaZone’ cited in official documents. Almost as much fun as hearing Veronica Belmont say it.

Or do we? As I mentioned in my last post, during the Q&A at the end of their recent quarterly call, Virgin Media said“Just think about October, the second drop. The access your hard drive from another device.” That certainly sounds like they’ll be enabling streaming in October. And we know that Virgin Media intends to deploy the TiVo software on non-DVR STBs as well, as it was stated in the initial partnership announcement. While the UK HW is different, it still would be quite similar to a Premiere/Premiere Elite streaming to a Preview in the US. And the software used in the UK is related to the software used in the US, so perhaps not so very different after all.

If UK TiVo users will be getting streaming in October, perhaps the same time frame will hold true for the US? It makes some sense to roll out such a feature in time for the holiday shopping season, so I think it has some merit.