Oh, right. So Virgin Media had a bit of a problem with their TiVo service. It seems that TiVo subscribers who tried to watch the pay-per-view WBC welterweight title fight between Floyd Mayweather Jr and Victor Ortiz – couldn’t. Virgin Media is investigating the issue to make sure it doesn’t happen again.
OK, in all fairness, stuff happens, to put it politely. I’m sure they tested the PPV system before deploying TiVo in the wild, but this isn’t the first time something that worked well in the lab or beta didn’t work in wide deployment. The big wide world is a tricky place and you can’t anticipate every possible condition. Or maybe someone just flipped the wrong bit. Who knows. I’ve certainly had issues with Charter doing things like randomly disabling my tuning adapter.
Virgin is reimbursing customers who were unable to watch the PPV event, of course.