Comments on: One Week Before the Deadline, Cox is Allowing CableCARD Self-Installs http://www.gizmolovers.com/2011/07/26/one-week-before-the-deadline-cox-is-allowing-cablecard-self-installs/ TiVo, Slingbox, Android, Blu-ray Disc, and whatever other tech I feel like blogging about... Fri, 18 Sep 2020 20:50:00 +0000 hourly 1 http://wordpress.org/?v=3.1.4 By: FCC CableCARD Self-Install Rules Are In Effect | Gizmo Lovers Bloghttp://www.gizmolovers.com/2011/07/26/one-week-before-the-deadline-cox-is-allowing-cablecard-self-installs/comment-page-1/#comment-27797 FCC CableCARD Self-Install Rules Are In Effect | Gizmo Lovers Blog Thu, 11 Aug 2011 22:13:09 +0000 http://www.gizmolovers.com/?p=4214#comment-27797 [...] They’ve even created help guides for InfiniTV, Moxi, and TiVo.Cox Communications: They were already allowing CableCARD self-installs before the mandate. They have an instruction sheet online.Charter Communications: Their website [...] [...] They’ve even created help guides for InfiniTV, Moxi, and TiVo.Cox Communications: They were already allowing CableCARD self-installs before the mandate. They have an instruction sheet online.Charter Communications: Their website [...]

]]> By: Comcast a Mixed Bag on CableCARD Self-Installs, Will They Be Ready on August 8th? | Gizmo Lovers Bloghttp://www.gizmolovers.com/2011/07/26/one-week-before-the-deadline-cox-is-allowing-cablecard-self-installs/comment-page-1/#comment-27745 Comcast a Mixed Bag on CableCARD Self-Installs, Will They Be Ready on August 8th? | Gizmo Lovers Blog Thu, 04 Aug 2011 04:21:32 +0000 http://www.gizmolovers.com/?p=4214#comment-27745 [...] August 4, 2011 by MegaZone We all know the FCC has mandated CableCARD self-installs, and FiOS, Cox, and Cablevision are already on board, with TWC on deck, but what about Comcast?Well, they’re [...] [...] August 4, 2011 by MegaZone We all know the FCC has mandated CableCARD self-installs, and FiOS, Cox, and Cablevision are already on board, with TWC on deck, but what about Comcast?Well, they’re [...]

]]> By: Time Warner Cable Preps for CableCARD Self-Installs | Gizmo Lovers Bloghttp://www.gizmolovers.com/2011/07/26/one-week-before-the-deadline-cox-is-allowing-cablecard-self-installs/comment-page-1/#comment-27730 Time Warner Cable Preps for CableCARD Self-Installs | Gizmo Lovers Blog Mon, 01 Aug 2011 21:04:37 +0000 http://www.gizmolovers.com/?p=4214#comment-27730 [...] especially when it seems you’re doing it just because you can. While Verizon’s FiOS and Cox cable are already allowing CableCARD self-installs, Time Warner Cable looks to be drawing things out [...] [...] especially when it seems you’re doing it just because you can. While Verizon’s FiOS and Cox cable are already allowing CableCARD self-installs, Time Warner Cable looks to be drawing things out [...]

]]> By: Dave Zatzhttp://www.gizmolovers.com/2011/07/26/one-week-before-the-deadline-cox-is-allowing-cablecard-self-installs/comment-page-1/#comment-27705 Dave Zatz Thu, 28 Jul 2011 15:02:00 +0000 http://www.gizmolovers.com/?p=4214#comment-27705 Cox in VA charged me $30 per set ($60) despite missing the first appointment. And the SDV Tuning Adapters were hellish. Cox in VA charged me $30 per set ($60) despite missing the first appointment. And the SDV Tuning Adapters were hellish.

]]> By: Dave Zatzhttp://www.gizmolovers.com/2011/07/26/one-week-before-the-deadline-cox-is-allowing-cablecard-self-installs/comment-page-1/#comment-27706 Dave Zatz Thu, 28 Jul 2011 15:02:00 +0000 http://www.gizmolovers.com/?p=4214#comment-27706 Cox in VA charged me $30 per set ($60) despite missing the first appointment. And the SDV Tuning Adapters were hellish. Cox in VA charged me $30 per set ($60) despite missing the first appointment. And the SDV Tuning Adapters were hellish.

]]> By: Fanfoothttp://www.gizmolovers.com/2011/07/26/one-week-before-the-deadline-cox-is-allowing-cablecard-self-installs/comment-page-1/#comment-27702 Fanfoot Wed, 27 Jul 2011 03:21:00 +0000 http://www.gizmolovers.com/?p=4214#comment-27702 Thanks Mega, good reminder.FWIW I did just check around and haven't found any definitive proof that Comcast will be offering self-installs as of Aug 1st one way or the other.  Looks like they took down that web page that seemed to make it clear, but we won't really know until Aug 1.  A bunch of us will certainly be asking for cable cards on that date and we'll certainly see what happens.BTW reading through the forums reminded me to check my bill and guess what?  Comcast was mis-charging me for my cable cards.  I have two Tivo HD's, each with a single multi-stream card, and they should both be free since I only used one card for each.  But Comcast was charging me a horrid $1.10/month.  The interesting thing was the wording on the bill:--- Cablecard (additional Card IN Same Device)  07/07 - 08/06       1.10 ---Since it made it so obvious I was being charged incorrectly, I thought I'd look up the previous wording.  It was:--- Dual C-card Dig Access  08/07 - 09/06    1.50 ---I was pretty sure that isn't the same wording they used to use, figured this changed due to the FCC rulings on this stuff.  Looked through my previous ebills and looks like they changed the wording last October/November. Hit Comcast up on chat and had them correct the bill.  So you saved me some money.  In the chat the Comcast service person said:"Yes, we are going to offer Self-Installation Kits for Cable cards effective August 1. You can pick them up at your local office."(copied from my chat session). Also if you go to:http://customer.comcast.com/Pages/FAQListViewer.aspx?topic=Cable&folder=1d57bd4f-4607-409c-b5dd-95f2d79475ccAnd click on the first item (Can I purchase a CableCARD, and if so, where?) you'll see:"CableCARD ready devices can be purchased at retail stores, but the CableCARD, which is necessary to activate the video service, is provided by Comcast. The CableCARD can be provided as part of a professional installation or self-installation."which is the same language people had seen on the web before.  So I'd say this is confirmed, and we're just waiting for somebody to actually try it. Thanks Mega, good reminder.

FWIW I did just check around and haven’t found any definitive proof that Comcast will be offering self-installs as of Aug 1st one way or the other.  Looks like they took down that web page that seemed to make it clear, but we won’t really know until Aug 1.  A bunch of us will certainly be asking for cable cards on that date and we’ll certainly see what happens.

BTW reading through the forums reminded me to check my bill and guess what?  Comcast was mis-charging me for my cable cards.  I have two Tivo HD’s, each with a single multi-stream card, and they should both be free since I only used one card for each.  But Comcast was charging me a horrid $1.10/month.  The interesting thing was the wording on the bill:

—
Cablecard (additional Card IN Same Device)  07/07 – 08/06       1.10
—

Since it made it so obvious I was being charged incorrectly, I thought I’d look up the previous wording.  It was:

—
Dual C-card Dig Access  08/07 – 09/06    1.50
—

I was pretty sure that isn’t the same wording they used to use, figured this changed due to the FCC rulings on this stuff.  Looked through my previous ebills and looks like they changed the wording last October/November. 

Hit Comcast up on chat and had them correct the bill.  So you saved me some money.  In the chat the Comcast service person said:

“Yes, we are going to offer Self-Installation Kits for Cable cards effective August 1. You can pick them up at your local office.”

(copied from my chat session). 

Also if you go to:

http://customer.comcast.com/Pages/FAQListViewer.aspx?topic=Cable&folder=1d57bd4f-4607-409c-b5dd-95f2d79475cc

And click on the first item (Can I purchase a CableCARD, and if so, where?) you’ll see:

“CableCARD ready devices can be purchased at retail stores, but the
CableCARD, which is necessary to activate the video service, is provided
by Comcast. The CableCARD can be provided as part of a professional
installation or self-installation.”

which is the same language people had seen on the web before.  So I’d say this is confirmed, and we’re just waiting for somebody to actually try it.

]]> By: Brandon chttp://www.gizmolovers.com/2011/07/26/one-week-before-the-deadline-cox-is-allowing-cablecard-self-installs/comment-page-1/#comment-27699 Brandon c Wed, 27 Jul 2011 02:17:00 +0000 http://www.gizmolovers.com/?p=4214#comment-27699 Good deal. Cox has never charge us for setting up and installing cable cards in a new Tivo or if there were problems with them. But it's good to know that now I can just do it myself without the need of their 'farmed out' service guys coming out. BTW, anyone that has a Tivo S3 or Premiere and Cox service get 2 Multi stream cards for your TiVo(s). It will solve problems of jerky video and other issues. Good deal. Cox has never charge us for setting up and installing cable cards in a new Tivo or if there were problems with them. But it’s good to know that now I can just do it myself without the need of their ‘farmed out’ service guys coming out.
BTW, anyone that has a Tivo S3 or Premiere and Cox service get 2 Multi stream cards for your TiVo(s). It will solve problems of jerky video and other issues.

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