Comments on: Cox To Provide SDV Tuning Adapter Free Of Charge http://www.gizmolovers.com/2008/06/03/cox-to-provide-sdv-tuning-adapter-free-of-charge/ TiVo, Slingbox, Android, Blu-ray Disc, and whatever other tech I feel like blogging about... Fri, 18 Sep 2020 20:50:00 +0000 hourly 1 http://wordpress.org/?v=3.1.4 By: Lorienhttp://www.gizmolovers.com/2008/06/03/cox-to-provide-sdv-tuning-adapter-free-of-charge/comment-page-1/#comment-25668 Lorien Sat, 18 Oct 2008 22:01:16 +0000 http://www.gizmolovers.com/?p=2575#comment-25668 I spoke with 7 different Cox reps today. No one seems to have a clue about the tuning adapters. The best information I can get is from Tivo support. I have been fighting with Cox over Cable Cards since February. Today I filed my 3rd FCC complaint. I'm hoping that this incurs that same fines Cox got in Virginia and Hawaii. I spoke with 7 different Cox reps today. No one seems to have a clue about the tuning adapters. The best information I can get is from Tivo support. I have been fighting with Cox over Cable Cards since February. Today I filed my 3rd FCC complaint. I’m hoping that this incurs that same fines Cox got in Virginia and Hawaii.

]]> By: Leonardhttp://www.gizmolovers.com/2008/06/03/cox-to-provide-sdv-tuning-adapter-free-of-charge/comment-page-1/#comment-25260 Leonard Sun, 24 Aug 2008 08:43:58 +0000 http://www.gizmolovers.com/?p=2575#comment-25260 Trying to work with Cox Communication's support team is a hit an miss experience at best regarding any facet of cablecard technology. Support constantly defers to sales and sales defers to support as soon as they realize they are not going to get any increment subscription value increase for dealing with a cablecard subscriber. Level 1 support knows nothing about the tuning adapters.Their support organization doesn't understand M-Cards and they deploy Scientific Atalnta cards instead of Motorolla which have a known bug in that they lose authorization for HD and higher tier channels unles the Tivo HD device using the cable cards is rebooted every few days. The result is a grey screen, which commonly gets recorded in the Tivo suggested recording folder, taking up space with hours of dead signal.I've been going round and round between Tivo and Cox for 7 months now. Hopefully the adapter will force providers to learn the technology they are supporting. Trying to work with Cox Communication’s support team is a hit an miss experience at best regarding any facet of cablecard technology. Support constantly defers to sales and sales defers to support as soon as they realize they are not going to get any increment subscription value increase for dealing with a cablecard subscriber. Level 1 support knows nothing about the tuning adapters.

Their support organization doesn’t understand M-Cards and they deploy Scientific Atalnta cards instead of Motorolla which have a known bug in that they lose authorization for HD and higher tier channels unles the Tivo HD device using the cable cards is rebooted every few days. The result is a grey screen, which commonly gets recorded in the Tivo suggested recording folder, taking up space with hours of dead signal.

I’ve been going round and round between Tivo and Cox for 7 months now. Hopefully the adapter will force providers to learn the technology they are supporting.

]]> By: Timhttp://www.gizmolovers.com/2008/06/03/cox-to-provide-sdv-tuning-adapter-free-of-charge/comment-page-1/#comment-24790 Tim Wed, 04 Jun 2008 14:01:31 +0000 http://www.gizmolovers.com/?p=2575#comment-24790 Clearly, I'm no genius. Just for the heck of it I put in "Tuning Adapter" in the search on Cablevision.com and this came up :I understand that TiVo and the NCTA have announced plans for a Tuning Adapter that will enable TiVo customers to tune Switched Video programming. When will this device be released? TiVo is working closely with the cable industry to develop a device, expected to be available in 2008, to enable our TiVo Series 3 HD DVR and TiVo HD DVR customer access to Switched Digital Video programming. The Tuning Adapter is intended to work with any Unidirectional Digital Cable Ready Product (UDCP) that has a USB connector and necessary firmware. Cablevision will update customers on the availability of this device in the coming months.I've done this on the Cablevision site before and this is the first time I've seen this. If this is old news, my bad. Clearly, I’m no genius. Just for the heck of it I put in “Tuning Adapter” in the search on Cablevision.com and this came up :

I understand that TiVo and the NCTA have announced plans for a Tuning Adapter that will enable TiVo customers to tune Switched Video programming. When will this device be released?
TiVo is working closely with the cable industry to develop a device, expected to be available in 2008, to enable our TiVo Series 3 HD DVR and TiVo HD DVR customer access to Switched Digital Video programming. The Tuning Adapter is intended to work with any Unidirectional Digital Cable Ready Product (UDCP) that has a USB connector and necessary firmware. Cablevision will update customers on the availability of this device in the coming months.

I’ve done this on the Cablevision site before and this is the first time I’ve seen this. If this is old news, my bad.

]]> By: Timhttp://www.gizmolovers.com/2008/06/03/cox-to-provide-sdv-tuning-adapter-free-of-charge/comment-page-1/#comment-24785 Tim Tue, 03 Jun 2008 12:14:02 +0000 http://www.gizmolovers.com/?p=2575#comment-24785 Just like the letter I received from Cablevision the other day....not really. ;)This is good news, hopefully Cablevision will do the same, but I'm not holding my breath. Just like the letter I received from Cablevision the other day….not really. ;)

This is good news, hopefully Cablevision will do the same, but I’m not holding my breath.

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