Sounds like fun

Anyway, assume you already know this but in case you (or others don’t) you CAN get an RF-booster from Radio Shack that will sometimes help with situations like this (or at least in cases where things are slightly marginal). Basically just lets you boost the signal say BEFORE you split it 4 ways and cut 13db out. Obviously it won’t fix the problem if the signal is disastrously low like this…

We had a situation on standard SD cable (no box … just direct analog), where we were getting a “fuzzy” NBC on what should be the PBS station. We called the local PBS station who said that a couple of other people had called it in. So I called Charter, who scheduled an appointment. Next day, the Charter tech called to say that it was in the head end and was their problem and expressed apologies for the problem.

Then, on the next bill, we were hit for a $35 service call. It took an hour on customer service to get it credited after being hung up on twice.

And even then, the rep told me the amount she was crediting me ($35 plus tax) and to therefore just pay the net amount.

The next bill, I get a small ding for not paying the “full” amount. At that point, it wasn’t worth wasting an hour of my life on Charter customer service for the $5.

I continue to pray for competition.