Comments on: TiVo should have a fix for TiVo HD macroblocking in a couple of weeks

By: TiVo Lovers Blog

TiVo Lovers Blog — Fri, 07 Sep 2007 03:42:52 +0000

TiVo HD receives new update – 8.1.7c2 – should fix macroblocking…

TiVoPony announced today that the promised update to fix the macroblocking issue on the TiVo HD has been released. Owners of the TiVo HD should see their unit update to 8.1.7c2 over the next day or so as they ‘call home’. With the previou…

By: srsenate

srsenate — Tue, 04 Sep 2007 15:13:50 +0000

anyone have an update as when we can expect a solution?

Its annoying to watch tv this way….in my view tivo should give

a solution or a least an update ASAP

By: Brian

Brian — Sat, 01 Sep 2007 17:23:05 +0000

I am experiencing this problem with a Motorola M-Card. This is very frustrating. And I bought my HD from Best Buy…not sure whether TiVo can extend the return window. If not, I think I’ll have no choice but to return…

By: steve

steve — Sun, 26 Aug 2007 15:01:21 +0000

if tivo is extending the 30 day return policy for those effected with issues, what about those of us who bought their HD’s from vendors other than tivo?

By: Chris

Chris — Thu, 23 Aug 2007 18:01:50 +0000

Here’s what I don’t get, are we 100% sure the problem is with SA CableCards?

For example, I’ve read posts elsewhere from people w/ Motorola cards having the issue. Plus, some people (myself included) will see the pixelation on the Tivo menu. So while I could see the CableCard code affecting my ability to watch digital channels, why would it affect their Watch Now menu.

In any case, I hope they fix it soon.

By: aus1ander

aus1ander — Wed, 22 Aug 2007 02:03:46 +0000

The TiVo CSRs are indeed doing just that–extending the “30 day guarantee” to 60 days. All you have to do is mention it as a reason you want to cancel, and they’ll offer it. It seems TiVo is making good on trying to retain HD users, especially this is such a critical problem for many SA CC users.